Michael Pappas
La Palma
Summary
Dynamic and adaptable, I excelled at Omega Burgers, enhancing customer satisfaction through exceptional service and efficient problem-solving. Demonstrated strong multitasking and excellent customer service skills, fostering team collaboration and maintaining high hygiene standards. Cross-trained in multiple roles, showcasing reliability and a commitment to quality.
Overview
2
2
years of professional experience
Work History
Fast Food Employee
Omega Burgers
01.2023 - Current
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
- Resolved customer complaints professionally, maintaining a positive brand image for the restaurant.
- Demonstrated versatility by cross-training in various positions such as cashier, cook, and drive-thru attendant.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Education
No Degree - Air Conditioning And Refrigeration
Cypress College
9200 Valley View St, Cypress, CA 9063005-2026
Skills
- Reliability and punctuality
- Strong multitasking
- Accurate cash handling
- Quick decision making
- Energy and stamina
- Excellent customer service
Timeline
Fast Food Employee
Omega Burgers
01.2023 - Current
No Degree - Air Conditioning And Refrigeration
Cypress College
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