Adept at leading teams to exceed operational goals, my tenure at Refugee Accommodation Centre showcases a blend of exceptional patient care and adept conflict resolution. Leveraging skills in security operations and emergency response, I've significantly enhanced service quality and efficiency, embodying a proactive and results-driven approach.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Security Supervisor
Safety Security Intelligent Unit
Lagos
01.2020 - 03.2023
Monitored security operations to ensure compliance with established procedures and standards.
Conducted regular patrols of the premises to identify potential threats or safety hazards.
Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
Hotel Manager
La Place La Mi
Lagos
01.2015 - 06.2020
Developed and implemented hotel policies and procedures.
Assigned duties and monitored performance of all employees in the hotel.
Ensured that guests received prompt, courteous attention throughout their stay.
Maintained high standards of quality control, hygiene, health and safety.
Handled guest complaints professionally and efficiently.
Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
Negotiated contracts with vendors for services such as food supply or maintenance services.
Implemented marketing campaigns to promote the hotel's services and facilities among potential customers via print media or social media platforms.
Analyzed sales data from different channels and identified opportunities for improvement in terms of pricing strategies or promotions.
Caregiver
Assurance Marriam Nursing Home
Lagos
02.2005 - 08.2007
Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Administered prescribed medications on a timely basis following care plan instructions.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Participated in team meetings regarding client progress or concerns raised by family members.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Improved patient outlook and daily living through compassionate care.
Education
QQI Level 5 - Healthcare Support
The Open College
01.2024
Diploma - Psychology and Counseling
01.2024
A Level - Accounting
Temidire College
01.2016
Skills
Patient Care
Security Operations
Conflict Resolution
Emergency Response
Documentation
Certification
Supervision Skills
Fire Safety
Palliative Care
First Aid
Infection Control
Manual Handling
Safeguarding Adults
References
Available upon request
Timeline
Security Supervisor
Safety Security Intelligent Unit
01.2020 - 03.2023
Hotel Manager
La Place La Mi
01.2015 - 06.2020
Caregiver
Assurance Marriam Nursing Home
02.2005 - 08.2007
QQI Level 5 - Healthcare Support
The Open College
Diploma - Psychology and Counseling
A Level - Accounting
Temidire College
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