Summary
Overview
Work history
Education
Skills
Event Participation
Timeline
Generic

Michael Mazilu

Maynooth ,Co Kildare

Summary

Results-driven and confident salesperson with a strong ability to build relationships and close deals. Proven in delivering value to customers while consistently meeting targets.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work history

Telesales representative

AA
Dublin
2024.12 - Current
  • Utilised CRM software for tracking customer interactions, sales, and callbacks.
  • Assisted in tracking calls and sales data for insights into market trends.
  • Conducted follow-up calls with customers to support relationship management and retention rates.
  • Managed high call volumes averaging 35-40 inbound calls and 60-70 outbound calls daily.
  • Consistently met sales targets and KPIs.

Sales representative

Alustyle
Clondalkin, Dublin
2023.07 - 2024.11
  • Managed over 30 calls per day, answered calls after hours and was always available/standby.
  • Built lasting relationships with clients through customer service interactions.
  • Accounted for all inventory and ordered new stock.
  • Collected and processed payments.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Responded to telephone and in-person requests for information.
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.

Sales assistant

Lidl
Maynooth , Co Kildare
2022.07 - 2023.06
  • In a Christmas event which coupons were sold for charity, there was an internal competition in which sold the most coupons in the district.
  • Assisted customers in locating specific items to boost satisfaction.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Followed company procedures and guidelines for smooth retail operations.
  • Maintained knowledge of products and features to provide recommendations to customers.

Education

Some College (No Degree) - International Business

Technological University of Dublin
Blanchardstown, Leinster
2021.09 - 2023.05

Skills

  • CRM software proficiency (Zoho, 8x8, Amazon Connect, Relay)
  • Effective closing techniques and cold calling
  • Presentation skills and event selling
  • Content creation and editing
  • Ad management and price presentation
  • Event selling experience

Event Participation

Role: Product Representative and Lead Generation Specialist
Companies: Pirnar & Alustyle

  • Engaged with visitors to demonstrate the key features and benefits of Pirnar’s premium doors and Alustyle’s innovative aluminum products, enhancing product visibility and appeal.
  • Successfully generated leads by building relationships with attendees, addressing customer inquiries, and collecting contact information for follow-up by the sales team.
  • Collaborated with the marketing and sales teams to develop on-site strategies for boosting brand awareness and customer engagement during the event.

Timeline

Telesales representative

AA
2024.12 - Current

Sales representative

Alustyle
2023.07 - 2024.11

Sales assistant

Lidl
2022.07 - 2023.06

Some College (No Degree) - International Business

Technological University of Dublin
2021.09 - 2023.05
Michael Mazilu