Summary
Overview
Work history
Education
Skills
Timeline
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MICHAEL MAHON

Dublin

Summary

Experienced sales and account management professional with 8 years in the energy industry. My background is in mechanical & marine engineering. Strong communicator who is good with people and numbers. Passionate about clean tech, and I am looking to develop my skillset further in the energy industry.

Overview

16
16
years of professional experience
9
9
years of post-secondary education

Work history

Commercial solutions Lead

Enel X
07.2024 - Current
  • Manage the development and growth of the Irish portfolio of energy services for commercial and industrial customers.
  • Sectors segments include data centers, pharmaceuticals, heavy industry and manufacturing
  • Lead sales and business development engagements.
  • Manage, develop and acquire strategic partnerships in order to build our product offering and customer pipeline.
  • Support Account Management for Irish portfolio of customers
  • Develop a strategy to retain and grow the Demand Response portfolio
  • Work with industry bodies to promote Enel X as an energy solutions provider
  • Worked closely with Enel X's marketing teams to communicate product successes, and promote the Enel X brand.
  • Arrange and review commercial deals for new sales and renewals.
  • Sell and help deliver new DR products to new and existing customers.

Customer Success Manager

Enel X
, Dublin
01.2022 - 06.2024


  • Sole manager of Irish customer portfolio participating in grid and flexibility services.
  • Portfolio contained over 50 customers across a number of industries (see above) and generated approx. €10m in annual revenue

Responsibilities

  • Contract renewal and negotiation
  • Upselling of existing products achieved 20% growth of portfolio despite significant market challenges
  • Coordination of all customer communications
  • Analyzing and understanding customers' energy needs and requirements
  • Energy profiling, revenue forecasting, and optimization of customer participation


Customer Success Operations Manager

Enel X
, Dublin
10.2019 - 12.2021
  • Co-managed a portfolio of Irish Customers in flexibility services
  • Designed PV & BESS systems using Helioscope and proprietary software
  • Developed a pipeline of over 20 for Solar and Battery Storage projects from our existing portfolio
  • Data analysis and revenue optimization for customers in flex services
  • Contract negotiation
  • Managed and coordinated customer communications


Associate Project Manager

Enel X
, Dublin
09.2017 - 09.2019
  • Onboarding of new commercial and Industrial customers
  • Management of onboarding process which spans 4-6 months. During that time I had to collaborate and align with multiple stakeholders to ensure targets were achieved and deadlines were met. This Included working with site managers and energy managers to develop suitable energy reduction plans, coordination with internal and external engineering teams for hardware installation, as well as communicating with grid operators to arrange facility testing and market enrollment.
  • Manage customer relationships from start to finish
  • Salesforce and Asana were used to manage and track processes.
  • Enel X proprietary platforms were used to create reports, monitor site activity, manage data and ensure data hygiene
  • A portfolio growth of 80% was achieved during this period

Marine Engineer

Superyacht Industry
, Various - Mediterranean and Caribbean
01.2009 - 09.2017
  • For 8 years I worked as crew in the Superyacht industry. I was based in various locations around the Mediterranean and the Caribbean.

Education

Masters - Technology Management

University of New South Wales
02.2007 - 04.2008

Bachelor of Engineering - Mechanical

University College Dublin
09.2002 - 06.2006

ICM Diploma - Project Management

Griffith College Dublin
02.2019 - 06.2019

Certified Energy Manager -

Association of Energy Engineers
09.2019 - 12.2019

Marine Engineer (Class 3) -

Maritime and Coastguard Agency
03.2010 - 08.2013

Skills

  • Sales and Business Development
  • Customer Relations
  • Contract Negotiation
  • Project Management
  • Certified Energy Manager
  • Inter-department collaboration
  • Excellent communication and presentation skills
  • Knowledge and experience of Irish energy markets
  • Strong mechanical and electrical engineering experience & knowledge
  • Computer literacy - MS Excel and office, Salesforce,
  • Experience in modelling and designing photovoltaic and energy storage systems
  • Self-starter with the ability to work in a team or independently
  • Experienced Marine Engineer


Timeline

Commercial solutions Lead

Enel X
07.2024 - Current

Customer Success Manager

Enel X
01.2022 - 06.2024

Customer Success Operations Manager

Enel X
10.2019 - 12.2021

Certified Energy Manager -

Association of Energy Engineers
09.2019 - 12.2019

ICM Diploma - Project Management

Griffith College Dublin
02.2019 - 06.2019

Associate Project Manager

Enel X
09.2017 - 09.2019

Marine Engineer (Class 3) -

Maritime and Coastguard Agency
03.2010 - 08.2013

Marine Engineer

Superyacht Industry
01.2009 - 09.2017

Masters - Technology Management

University of New South Wales
02.2007 - 04.2008

Bachelor of Engineering - Mechanical

University College Dublin
09.2002 - 06.2006
MICHAEL MAHON