Michael Jordan
Galway
Summary
Experienced Managing Director with a demonstrated history of working in the information technology and services industry. Skilled in Negotiation, Business Planning, Operations Management, Retail, and E-commerce. Strong business development professional, graduated from incarnate word college Dunmore. Results-driven Chief Executive Officer with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Determined Business Owner with commitment to excellence and more than twenty five years of experience. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
31
31
years of professional experience
Work History
Chief Executive Officer
JBM|MERIT Merit Epos Systems LTD
07.2012 - Current
- Leading Epos provider to the retail sector with Irelands only web-based solution.
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Directed market expansions to propel business forward, meet changing customer needs.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Chief Executive Officer
JBM JORDAN Business Systems UK
05.2009 - Current
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Managing Director
JBM Machines Ltd
01.2002 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Prepared annual budgets with controls to prevent overages.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Area Manager
CBE Claremorris Co
06.1992 - 06.2002
- Sales, customer support and account management
- Dedicated to expanding client bases by building lasting relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Exceeded sales forecast figures regularly through superior customer care.
- Drove revenues and team morale by developing and deploying sales contests.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Education
Dunmore Comunity School
Dunmore, Co, Galway 09.1983
Skills
- Business Strategy
- New Business Development Management
- Negotiation
- Strategy Development Business Planning
- Account Management, Strategic Marketing, Sales and
- Strategic Direction
- Program Leadership
- Leadership and People Development
- Sales and Marketing
- Operations Management
- Revenue Growth
- Strategic Planning
Accomplishments
- Invited By Bank Of Ireland to vote on their business Startup Awards
- Winners of Area Manager of the Year for six of the ten years in the role
- Voted “Best Retail Technology In Ireland” in 2017 and 2018 by Shelf Life
- Ireland voted by the retailers
- Attended Many personal Development courses for example
- The Psychology Of Achievement by Mr Brian Tracey
- Leadership and Business Training
- By Mr Brian Tracey.Habits of highly effective people By Stephen R Covey.
Sport, Travel, Reading, Walking and Swimming
I am a passionate supporter of the GAA and my home county is Galway. I have been a lifelong fan of Liverpool. I enjoy exploring new places and immersing myself in different cultures. As part of my fitness routine, I enjoy walking and swimming.
Timeline
Chief Executive Officer
JBM|MERIT Merit Epos Systems LTD
07.2012 - Current
Chief Executive Officer
JBM JORDAN Business Systems UK
05.2009 - Current
Managing Director
JBM Machines Ltd
01.2002 - Current
Area Manager
CBE Claremorris Co
06.1992 - 06.2002
Dunmore Comunity School
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