Michael Higgins
Summary
Detail oriented and adaptable professional with experience in reception, data entry, and managing daily operations in busy environments. Strong skills in scheduling, record keeping, customer support, and problem solving. Confident working independently and maintaining high standards of organisation and accuracy.
Overview
5
5
years of professional experience
6052
6052
years of post-secondary education
Work history
Bartender
The Local bar
Cork, County Cork
12.2023 - 09.2025
- Managed daily bar operations, cash handling, and stock control.
- Trained new staff and maintained service standards.
- Handled customer issues and ensured smooth service.
- Coordinated inventory orders and supplier communication.
Receptionist assistant
Glamour MD
Toronto , Canada
05.2022 - 11.2023
- Managed patient check-ins, scheduling, and daily clinic flow.
- Organized and maintained accurate patient files and treatment records.
- Assisted clinicians by preparing rooms, equipment, and supporting during procedures.
- Handled client inquiries and payments while upholding high hygiene and safety standards.
Data entry clerk
Echelon insurance
Toronto , Canada
06.2020 - 04.2022
- Reviewed insurance documents for accuracy and missing information
- Identified discrepancies and corrected policy details
- Updated client records and maintained organised digital files
- Communicated findings to senior staff for follow-up actions
- Ensured all data met compliance and privacy standards
Education
Leaving Certificate -
St Aidan's Community College
Cork, County CorkDiploma - Personal Training & Gym Instruction
Fitness Education Ireland
Cork City QQI Level 4 Award in Office Skills -
Mayfield community training centre
Skills
- Organisation & time management
- Customer service & communication
- Record-keeping & data accuracy
- Multitasking in fast-paced environments
- Problem-solving & handling issues calmly
- Attention to detail
Timeline
Bartender
The Local bar
12.2023 - 09.2025
Receptionist assistant
Glamour MD
05.2022 - 11.2023
Data entry clerk
Echelon insurance
06.2020 - 04.2022
Leaving Certificate -
St Aidan's Community College
Diploma - Personal Training & Gym Instruction
Fitness Education Ireland
QQI Level 4 Award in Office Skills -
Mayfield community training centre