Michael Green
Castlerea. Roscommon
Summary
Seasoned client relations professional known for strong communication, high productivity, and leadership. Motivated to deliver an exceptional experience to all of my relationships, both internal and external. Extremely organised, aiding the ability to effectively problem solve in different ways where necessary. Committed to growth, personally and professionally, through detailed planning and goal setting. Always looking for ways to improve.
Currently location is Ireland, but moving to the UAE in the coming weeks.
Overview
7
7
years of professional experience
Work History
2nd Vice President, Custody Client Services
Northern Trust Corporation
Limerick
03.2018 - Current
- Lead a team of client service professionals, managing complex client relationships for thousands of accounts.
- Oversee daily team operations, ensuring exceptional service delivery to all clients.
- Conduct monthly and quarterly client reviews, including in-person due diligence meetings.
- Developed extensive technical knowledge across global markets to address diverse client needs.
- Clear communication with internal and external stakeholders to resolve issues effectively.
- Manage direct reports through regular one-on-one sessions and annual performance reviews.
- Execute training programs and presentations to bolster team capabilities and performance.
- Facilitate internal managerial meetings to drive alignment on departmental objectives.
Education
Bachelor of Arts - Law
University Limerick
Limerick08-2017
Skills
- Equity trade and settlement
- Private equity (subscriptions, distributions, capital calls)
- FX processing (global markets, numerous currencies)
- Cash Movements, SSI's, SWIFT
- Cash and stock reconciliations
- Client relationship management
- Stakeholder communication
- Training development
- Team leadership, approvals, daily controls
- Performance management
- Fund onboarding, closures, and liquidations
- Income/dividend queries
- In-person client meetings and presentations
- Perform interviews
- Internal project development and training implementation on a large scale
- KPI delivery and interpretation to supplement growth areas
Affiliations
- Massive interest and history playing in team sports - Football, Rugby, GAA.
- Recently been focussed on more individual activities, Long Distance Running, Hyrox, Strength Training, Padel.
- General enthusiasm around Healthy Living, Good Nutrition, Mental Well Being and trying new activities.
- Love to travel, cook and am an avid reader
Accomplishments
- Raised money and awareness for the Irish Cancer Society, completing my first Marathon in October 2024.
- Organised events in aid of local charity in Ireland, Milford Hospice, who assist patients with End of Life care.
References
References available upon request.
Timeline
2nd Vice President, Custody Client Services
Northern Trust Corporation
03.2018 - Current
Bachelor of Arts - Law
University Limerick
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