Michael glennon
Dublin
Summary
Resilient professional with experience in diverse roles within the service industry. Known for strong customer service skills, with an ability to thrive in team based environments, and adapt to maintain high standards. In previous role, contributed to enhancing customer experience,satisfaction and improving overall company operations.
Overview
4
4
years of professional experience
Work History
Basketball Coach
St. Michaels College
Dublin
08.2024 - Current
- Developed and implemented practice plans, game strategies, and drills to improve team performance.
- Communicated effectively with parents regarding players' progress or disciplinary issues.
- Manages team trials evaluating player skill levels and potential contribution to the team
Restaurant Waiter
Voila café
Dublin
03.2022 - 07.2024
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Took accurate food and drink orders, using a POS ordering software system.
- Provided exceptional service to high volume of daily customers.
- Trained new staff members.
Restaurant Waiter
Café Boulevard
Dublin
01.2021 - 08.2021
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Education
Bachelor of Science - Digital Business And Innovation
Dublin City University (DCU)
Glasnevin Dublin10-2028
High School Diploma -
St. Michael's College
1 Ailesbury Road, Dublin 405-2024
Skills
- hard-working
- punctual
- motivated
- friendly
- trained barista
- organised
Affiliations
- Gaisce silver medal
- Trained barista at Bewleys
- Underage basketball captain with both club and school
- 2x school academic bronze winner
Timeline
Basketball Coach
St. Michaels College
08.2024 - Current
Restaurant Waiter
Voila café
03.2022 - 07.2024
Restaurant Waiter
Café Boulevard
01.2021 - 08.2021
Bachelor of Science - Digital Business And Innovation
Dublin City University (DCU)
High School Diploma -
St. Michael's College
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