Checking in customers in advance of games, confirming all waivers and payments are in place.
Organizing equipment (safety kit and game-specific) for customers, checking for sizes to ensure effective coverage and comfort.
Providing safety briefings and equipment explanations to all customers.
Coordinating and monitoring games and exercises, both for safety and compliance, for all customers' enjoyment, for different age groups and experience levels, from school tours and corporate days, as well as frequent players.
Dealing with general customer queries in relation to products and services.
Liaising with teachers, scout leaders, etc. In relation to juvenile player issues or incidents.
Managing the on-site shop for the sale of snacks, incremental game payments, and equipment rentals.
Carrying out post-game equipment check-ins and cleaning.
Working with the team to carry out end-of-day clean-up and ad hoc maintenance.
Education
BBA - Bachelors of Commerce With French
University of Galway
Galway, Ireland
Skills
Till training
Customer service
Leadership and teamwork
Logical reasoning
Initiative taking
Collaboration and consensus-building
Accomplishments
Class Rep 2024/2025
Deputy Head Boy Kildare Town Community School 2022/2023
Student Council 2019/2020 and 2020/2021
Languages
English
First Language
French
Intermediate (B1)
B1
Certification
Honours Junior Certificate 2019/2020
Honours Leaving Certificate 2022/2023
Bronze Gaisce Award
Spirit of the Community Award Kildare Town Community School
Timeline
Marshal
Red Hills Adventure
09.2023 - Current
Honours Junior Certificate 2019/2020
Honours Leaving Certificate 2022/2023
Bronze Gaisce Award
Spirit of the Community Award Kildare Town Community School