Mia Donnelly

Waitress

• Maintained an excellent level of service in busy and demanding cafe environments.
• Resolved guest complaints promptly and professionally, notifying cafe management of concerns.
• Trained several new staff hires into the workplace, assuring that all areas were covered.
• Kept a consistent clean and organised work environment, meeting all hygienic standards.

Barista

• Assumed the role of stand-in barista in the absence of the primary manager during their scheduled days off.
• Produced high-volume coffee orders quickly and accurately, meeting customer demand.
• Built strong relationships with customers, recalling names and regular orders to maintain efficiency and loyalty.

Social Media

• Produced photo and video content to create engagement for the business's Instagram account.
• Created daily posts for the social media account.

• Cleaned and sanitised cages, safely transferring animals between kennels.
• Remained calm when handling animals to prevent the chance of injury or reactive behaviour.
• Comforted animals to reduce distress and prevent incidents.
• Monitored supply levels, reporting low-stock items proactively to support availability.
• Verified all kennel animals received consistent food and water according to care needs.