Melissa McGuirk
Monaghan,County Monaghan
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
7
7
years of professional experience
Work history
Hotel Waitress
Castle Leslie Estate
Glaslough, County Monaghan
2023.04 - Current
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
Intern
Department of Public Expenditure, NDPD and Reform
Government buildings, Merrion Street, Dublin
2023.01 - Current
- Attended meetings and recorded minutes to maintain proper documentation.
- Performed clerical tasks to provide assistance for executives.
- Created presentations and important documents for staff meetings.
- Sorted, labeled and filed documents by alphabetical order to maintain consistency.
- Collaborated with departments to fulfill group projects.
- Liased with other team members to co-ordinate and oversee the progress on the work of the unit
- Updated the team on media articles which may be politically sensitive
Waitress
Castle leslie Estate
Glaslough, County Monaghan
2023.05 - 2023.09
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Hotel Waitress
Castletroy park hotel
Castletroy, Limerick
2023.02 - 2023.05
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Waitress
Shakedog Diner
Limerick , Limerick
2022.10 - 2023.02
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Greeted and escorted guests to tables.
- Was responsible for doing cash takings, counting till and stroing takings securely, then locking the restaurant at night
Hotel Waitress
Savoy Hotel limerick
Limerick, Limerick
2021.10 - 2021.12
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Hotel Waitress
Castle Leslie Estate
Glaslough, County Monaghan
2018.01 - 2021.09
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Hotel Waitress
Hillgrove Hotel
Monaghan, County Monaghan
2016.08 - 2017.08
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Education
Bachelor of Arts - Politics and Internation Relations with Public Administration & leadership
University of limerick
Limerick 2021.09 -
Skills
- Food service
- Conflict resolution techniques
- Food and beverage service
- Microsoft office
- Communication skills
- emotional Intelligence
- Excellent time-management
- Project management
Languages
English
Native
French
Beginner
Timeline
Waitress
Castle leslie Estate
2023.05 - 2023.09
Hotel Waitress
Castle Leslie Estate
2023.04 - Current
Hotel Waitress
Castletroy park hotel
2023.02 - 2023.05
Intern
Department of Public Expenditure, NDPD and Reform
2023.01 - Current
Waitress
Shakedog Diner
2022.10 - 2023.02
Hotel Waitress
Savoy Hotel limerick
2021.10 - 2021.12
Bachelor of Arts - Politics and Internation Relations with Public Administration & leadership
University of limerick
2021.09 -
Hotel Waitress
Castle Leslie Estate
2018.01 - 2021.09
Hotel Waitress
Hillgrove Hotel
2016.08 - 2017.08