Melissa McGuirk
Monaghan,County Monaghan
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
7
7
years of professional experience
Work history
Hotel Waitress
Castle Leslie Estate
Glaslough, County Monaghan
04.2023 - Current
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
Intern
Department of Public Expenditure, NDPD and Reform
Government buildings, Merrion Street, Dublin
01.2023 - Current
- Attended meetings and recorded minutes to maintain proper documentation.
- Performed clerical tasks to provide assistance for executives.
- Created presentations and important documents for staff meetings.
- Sorted, labeled and filed documents by alphabetical order to maintain consistency.
- Collaborated with departments to fulfill group projects.
- Liased with other team members to co-ordinate and oversee the progress on the work of the unit
- Updated the team on media articles which may be politically sensitive
Waitress
Castle leslie Estate
Glaslough, County Monaghan
05.2023 - 09.2023
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Hotel Waitress
Castletroy park hotel
Castletroy, Limerick
02.2023 - 05.2023
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Waitress
Shakedog Diner
Limerick , Limerick
10.2022 - 02.2023
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Greeted and escorted guests to tables.
- Was responsible for doing cash takings, counting till and stroing takings securely, then locking the restaurant at night
Hotel Waitress
Savoy Hotel limerick
Limerick, Limerick
10.2021 - 12.2021
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Hotel Waitress
Castle Leslie Estate
Glaslough, County Monaghan
01.2018 - 09.2021
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Hotel Waitress
Hillgrove Hotel
Monaghan, County Monaghan
08.2016 - 08.2017
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Education
Bachelor of Arts - Politics and Internation Relations with Public Administration & leadership
University of limerick
Limerick 09.2021 -
Skills
- Food service
- Conflict resolution techniques
- Food and beverage service
- Microsoft office
- Communication skills
- emotional Intelligence
- Excellent time-management
- Project management
Languages
English
Native
French
Beginner
Timeline
Waitress
Castle leslie Estate
05.2023 - 09.2023
Hotel Waitress
Castle Leslie Estate
04.2023 - Current
Hotel Waitress
Castletroy park hotel
02.2023 - 05.2023
Intern
Department of Public Expenditure, NDPD and Reform
01.2023 - Current
Waitress
Shakedog Diner
10.2022 - 02.2023
Hotel Waitress
Savoy Hotel limerick
10.2021 - 12.2021
Bachelor of Arts - Politics and Internation Relations with Public Administration & leadership
University of limerick
09.2021 -
Hotel Waitress
Castle Leslie Estate
01.2018 - 09.2021
Hotel Waitress
Hillgrove Hotel
08.2016 - 08.2017
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