Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Megan Owens

Clonmel

Summary

I am a reputable, competent professional with expertise in conducting testing of materials using complex and sensitive testing equipment. I have been proven to accurately interpret test data and predict problems. I communicate clearly to promote exchange of ideas and information with colleagues.

An attentive individual who works methodically, with attention to detail and in line with defined procedure. Skilled in communicating test outcomes using both spoken and written methods.

Accomplished in using logical methods to make sound decisions and solve difficult problems. Demonstrates continuous drive for quality and commitment to excellence.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work History

Trainee Dispensing Optician

Optique Vision
Clonmel, Co. Tipperary
11.2022 - 03.2025
  • Managed time effectively to meet deadlines.
  • Repaired or replaced damaged lenses for customers' spectacles.
  • Adhered strictly to optical standards regulations-ensuring compliance at all levels.
  • Ensured accuracy of all lens orders by diligently reviewing prescriptions.
  • Demonstrated proficiency in using optical instruments and measuring devices for accurate results.
  • Verified quality and accuracy of finished optical appliances.
  • Enforced all optical lab safety protocols and adherence to established processes.

Optical assistant

Specsavers
clonmel, County Tipperary
03.2016 - 10.2022
  • Managed patient files and database updates for timely data tracking.
  • Answered inbound calls and enquiries to provide top-level service.
  • Supported health and safety with consistent cleaning and sanitisation of high-touch areas.
  • Trained new staff members on company policies and procedures, enhancing team performance.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Processed payments and health insurance claims efficiently to minimise service delays.
  • Contributed to increased sales with effective merchandising techniques.
  • Managed patient records to ensure data accuracy and confidentiality.

Food server

Supermac's & Papa John's
clonmel, co. tipperary
05.2015 - 02.2016
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Developed customer and employee loyalty by building strong, positive rapport.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Improved customer satisfaction by attentively listening to and addressing dietary needs and preferences.
  • Assisted in food preparation tasks ensuring optimal freshness and taste of dishes served.
  • Kept track of inventory and restocked supplies as needed, ensuring continuous availability of items requested by diners.
  • Demonstrated safe food handling standards at all times.
  • Completed daily opening and closing checklists, ensuring restaurant cleanliness and security.

Education

Leaving Certificate -

Loretto Secondary
Clonmel, County Tipperary
09.2008 - 06.2014

Skills

Quality Control

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Accomplishments

- Promoted to in-store trainer of newly hired optical assistants after 2 years working in the industry.

- Selected for further advancement by completing a Diploma in Optical Dispensing.

- Trusted as key-holder in both places of work.

- Became department supervisor after 6 months working in the food industry.

- Received Employee of the Year Award and Award for Excellence in my first year working at Specsavers.

References

Fiona Lonergan

Optique Vision, 72 O'Connell Street, Clonmel, Co. Tipperary

Proprietor/Dispensing Optician

fiona.lonergan13@gmail.com


Camille Maguire

Specsavers Opticians, 33 Gladstone Street, Clonmel, Co. Tipperary

Ophthalmic Director

052-6124777


 

Timeline

Trainee Dispensing Optician

Optique Vision
11.2022 - 03.2025

Optical assistant

Specsavers
03.2016 - 10.2022

Food server

Supermac's & Papa John's
05.2015 - 02.2016

Leaving Certificate -

Loretto Secondary
09.2008 - 06.2014

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Megan Owens