Megan Hogan
Donabate,Dublin
Summary
Highly-motivated individual with vast experience in many areas of hospitality. I enjoy working as part of a team and thrive in high pressure environments. I am always open to new experiences and have a willingness to learn more whenever I can.
Overview
8
8
years of professional experience
Work history
Owner
Milis By Megan
Donabate
01.2019 - Current
- While in college I set up a small instagram business
- Here I created personalized birthday cakes, cupcakes and cookies
- The business has given me the opportunity to work with many brands and influencers such as Virgin Media, Love Island, Suzanne Jackson and Team Ireland.
Bartender waiter
Waynes Bar
Nice, France
03.2023 - 12.2023
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Memorised orders in loud and busy environments to maintain speedy service at peak times.
- Managed bar operations during the day to ensure the busy night staff were prepared for service.
Supervisor
Morning Glory Cafe
Georges
09.2022 - 02.2023
- Dealing with a high volume of customers daily.
- I really enjoyed working in a quick pace environment and found it pushed me to the best of my ability.
- Built customer retention and satisfaction by delivering top-quality service.
Manager
Triangle Coffee Co.
Donabate Co
09.2021 - 06.2022
- Ensure the day to day running of the coffee shop
- Responsible for Staffing and Morale, Rosters, Training Staff, Payroll and arranging suppliers payment, Stock
- Management, Invoices and ordering etc
Pastry Chef
Gourmet Food Parlour
05.2021 - 09.2021
- I worked solely developing recipes taking all aspects such as pricing, seasons and originality into account
- Upheld first-class health and safety levels for continued high quality output and compliance with regulations.
- Managed all day-to-day operations of kitchen bakery and pastry section.
Waitress
Gourmet Food Parlour
Swords
04.2016 - 01.2021
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Education
Bachelor of Arts - Baking and Pastry Arts Management
Technological University Dublin
2021
Skills
- Beer, wine and cocktail service
- Outstanding customer service
- Cleaning and maintenance
- Food hygiene
- Time Management
Timeline
Bartender waiter
Waynes Bar
03.2023 - 12.2023
Supervisor
Morning Glory Cafe
09.2022 - 02.2023
Manager
Triangle Coffee Co.
Donabate Co
09.2021 - 06.2022
Pastry Chef
Gourmet Food Parlour
05.2021 - 09.2021
Owner
Milis By Megan
Donabate
01.2019 - Current
Waitress
Gourmet Food Parlour
04.2016 - 01.2021
Bachelor of Arts - Baking and Pastry Arts Management
Technological University Dublin