Megan Coleman
Bishopstown,Cork
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Exceptional leadership, organisation and communication skills with abilities to lead high performing cross functional teams, company operations and business growth
Overview
8
8
years of professional experience
Work history
Meeting and Events manager
The River Lee hotel
Cork, County Cork
2021.08 - Current
- Supervised event staff, providing clear instructions and support to guarantee smooth operations.
- Orchestrated seamless execution of diverse meetings and events, providing optimal guest experiences.
- Prepared, monitored and maintained event budgets.
- Delegated tasks to meet changing event demands, achieving agreed timings and maintaining professional standards.
- Recruited and trained staff to achieve high-performing, focused event teams.
- Managed payroll operations for team of employees.
- Managed rostering for the team
- Conducted monthly food & beverage stocktakes
Restaurant manager
Oriel House Hotel
Ballincollig, County Cork
2016.06 - 2021.08
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
Education
Diploma of Higher Education -
Accounting technicians Ireland
Ireland 2023.09 -
Bachelor of Arts in hotel management - hotel management
Munster Technological University
IrelandLeaving certificate -
Mount Mercy College
Skills
- Time management
- Problem-solving
- Leadership skills
- Team player
- Good communication
- Perform tasks in a timely manner
Timeline
Diploma of Higher Education -
Accounting technicians Ireland
2023.09 -
Meeting and Events manager
The River Lee hotel
2021.08 - Current
Restaurant manager
Oriel House Hotel
2016.06 - 2021.08
Bachelor of Arts in hotel management - hotel management
Munster Technological University
Leaving certificate -
Mount Mercy College