MD SOJEEB HASAN
Clondalkin
Summary
Dynamic business development professional with a proven track record in sales and digital marketing, driving 15-20% revenue growth through client-focused strategies. Expertise in customer service and project management, adept at adapting approaches to meet diverse industry needs, including during COVID-19 disruptions.
Overview
9
9
years of professional experience
Work History
Leopold Customer Service
KSG Catering
Dublin
11.2024 - Current
- James's Hospital, Dublin, I excel in Leopold Customer Service, preparing high-quality coffee and food while adhering to HACCP standards.
- I ensure exceptional customer service, maintain cleanliness, manage food safety compliance, and contribute to efficient operations in a dynamic healthcare setting, showcasing adaptability and professionalism.
Deli Supervisor
Temple Bar Centra
04.2024 - 11.2024
- As Deli Supervisor at Centra, I managed staff, prepared deli items, ensured HACCP compliance, maintained stock and presentation, and upheld food safety and quality standards in a busy environment
Restaurant Supervisor
Monir Catering, Beech Park Golf Club
04.2023 - 02.2024
- Supervised daily operations, managed inventory, and upheld food safety standards.
- Trained staff, resolved issues efficiently, and improved workflow.
- Implemented strategies to drive upselling of menu items, driving a 10% sales growth.
Business Development and Sales Coordinator
Sentry Security Service
01.2020 - 01.2023
- Implemented business development strategies, resulting in a 20% boost in client acquisition.
- Designed and implemented high-performing sales campaigns, leveraging digital platforms to achieve a 40% growth in lead generation.
- Fostered strong client relationships through proactive engagement, resulting in a 20% boost in repeat business.
- Conducted market research and competitor analysis, enabling data-driven decision-making, and a 15% increase in revenue.
Digital Marketing Coordinator and customer service
Rupali Life Insurance
04.2018 - 10.2019
- Managed and optimized digital marketing campaigns, achieving a 25% increase in customer engagement and policy renewals
- Created compelling digital content for newsletters, social media, and email campaigns, improving client communication and increasing brand loyalty
- Engaged with clients through various digital channels, building relationships and generating a 10% rise in referrals
- Aligned marketing efforts with customer feedback and insights, enhancing campaign effectiveness and driving a 15% growth in customer satisfaction
Hospitality Sales & Reservations Executive
Fars Hotel & Resorts
04.2016 - 02.2018
- Managed hotel reservations, inquiries, and customer requests across phone, email, and online platforms, ensuring seamless booking experiences and maximizing occupancy rates
- Assisted guests in selecting suitable accommodations and upsold premium services, contributing to a 15% increase in revenue through effective sales strategies
- Maintained accurate records of bookings, cancellations, and payments, ensuring compliance with hotel policies and industry regulations
- Collaborated with sales and marketing teams to develop promotional campaigns, attract new customers, and strengthen brand loyalty
Education
Master of Science - Digital Markeng and Analycs
Dublin Business School
06.2024
Bachelor of Business Administration - Markeng
Naonal University
05.2022
Skills
- Opera PMS
- MICROS POS
- Salesforce
- HubSpot
- Google Ads
- Meta Ads
- Google Analytics
- SEMrush
- Mailchimp
- Shopify
- WooCommerce
- Microsoft Office Suite
- Asana
- Excel
- Google Data Studio
- Power BI
- Client Engagement
- Relationship Building
- Communication
- Interpersonal Skills
Projects
Adapting Security Solutions During COVID-19, Sentry Security Service, 03/01/20 - 10/01/20, During the pandemic, I helped promote essential security services for banks, homes, and transit money. By adapting offerings to meet urgent client needs, we achieved a 15% increase in sales and expanded our customer base. Client Acquisition Strategy Implementation, Sentry Security Service, 05/01/21 - 06/01/21, Worked on bringing in new clients by reaching out to local businesses and offering security services. Researched potential clients, created personalized presentations, and made pitches to key decision-makers. Successfully gained three new clients, which led to a 15% increase in monthly revenue.
Additional Data
E-commerce strategy, Football, Photography, I have applied my creativity by designing promotional banners for Dublin Business School.,
Language :English, Bangla, Hindi, Urdu
Driving licence (L)
Available to relocate
Timeline
Leopold Customer Service
KSG Catering
11.2024 - Current
Deli Supervisor
Temple Bar Centra
04.2024 - 11.2024
Restaurant Supervisor
Monir Catering, Beech Park Golf Club
04.2023 - 02.2024
Business Development and Sales Coordinator
Sentry Security Service
01.2020 - 01.2023
Digital Marketing Coordinator and customer service
Rupali Life Insurance
04.2018 - 10.2019
Hospitality Sales & Reservations Executive
Fars Hotel & Resorts
04.2016 - 02.2018
Master of Science - Digital Markeng and Analycs
Dublin Business School
Bachelor of Business Administration - Markeng
Naonal University
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