Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Rashedul Hasan

Dublin,Ireland

Summary

Dedicated professional with extensive expertise in safeguarding knowledge, elderly care, and social care. Proficient in nursing care, personal care, and disability care, with a strong focus on patient handling and positioning. Skilled in medication administration, patient risk assessment, and activities of daily living. Adept at developing comprehensive documentation and managing care plans to ensure optimal patient outcomes. Committed to enhancing the quality of life for individuals through compassionate support and meticulous attention to detail.

Overview

17
17
years of professional experience

Work history

Health care assistant

Clontarf Privet Nursing Home
Dublin, Dublin
03.2022 - 09.2025
  • Assisted residents with daily living activities to promote independence and well-being.
  • Collaborated with nursing staff to ensure comprehensive care plans were followed effectively.
  • Maintained accurate documentation of patient records to support continuity of care.
  • Supported mobility and rehabilitation efforts to enhance residents' physical abilities.
  • Communicated with families to provide updates on resident progress and care needs.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the HSC.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Worked closely with nurses to maintain high levels of communication.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Wellness coordinator

Genpact Portugal, Sociedade Unipessoal, LDA
Lisbon, Portugal
02.2018 - 02.2022

1. Partnered with health and wellness center operations/medical professionals, employee benefits administrators, worker's compensation/safety administrators, and other related vendors/providers to ensure fluid and appropriate wellness program offerings to the employee population.

2. Organized, designed, and implemented programs and meetings that educate employees about a variety of health-related topics and give them access to resources to achieve a healthy lifestyle.

3. Responsible for the implementation, promotion, and administration of staff wellness programs by supporting program initiatives and strategy, tracking and measuring data to evaluate program effectiveness, engaging a network of voluntary wellness champions, and the day-to-day coordination/administration of all staff wellness components.

4. Designed and implemented employee fitness programs, campaigns, and challenges.

5. Monitors key milestones and project status, providing updates to manager

Senior Customer support Advisor

SELLBYTEL/Webhelp GROUP
lisbon, Portugal
05.2015 - 01.2018

1. Responded to customer requests with friendly, knowledgeable service and support.

2. Dealing with different customers technical issues and other issue.

( Software related such as iOS Specific ).

3. Troubleshooting the related issues and Escalate different issues to site support Engineers and

applied engineers decisions to the customers issues.

4. Making decisions while dealing with customers.

5. Save customers record in safe for future record.


Care Assistant

TLC Care Services
London, United kingdom
08.2012 - 02.2015
  • Maintained high levels of client satisfaction by providing tailored, personalized care that consistently met individual needs.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Prepared healthy, appropriate meals and provided additional mealtime planning, feeding and support.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Respect and follow the data protect act.
  • Follow the health and safety and manual handling procedure according by the law.
  • Also other responsibility related with personal care according by service user needs.

Care Assistant

Excelcare
London, United Kingdom
01.2009 - 06.2012
  • Provide personal care
  • Prepare meals and feed
  • Helped vulnerable adults with medication ( Assist and insets for medication).
  • Support individuals for independent them for daily activities.
  • Record service information in the record book.
  • Close monitor individuals for there safety and well being.
  • Report daily activity to the line Manager.

Education

Bachelor of Arts - Business Studies

Cardiff Metropolitan University

NVQ Level 3 - Health and Social Care (Adults)

QCA ( Qualifications and Curriculum Authority)

NVQ Level 2 - Health and Social Care

QCA ( Qualifications and Curriculum Authority)

Skills

  • Safeguarding knowledge
  • Elderly care
  • Housekeeping
  • Social care
  • Nursing care
  • Personal care
  • Meal preparation
  • Care plan management
  • Documentation development
  • Disability care
  • Medication administration
  • Patient handling and positioning
  • Patient risk assessment
  • Activities of Daily Living

References

References available upon request.

Timeline

Health care assistant

Clontarf Privet Nursing Home
03.2022 - 09.2025

Wellness coordinator

Genpact Portugal, Sociedade Unipessoal, LDA
02.2018 - 02.2022

Senior Customer support Advisor

SELLBYTEL/Webhelp GROUP
05.2015 - 01.2018

Care Assistant

TLC Care Services
08.2012 - 02.2015

Care Assistant

Excelcare
01.2009 - 06.2012

Bachelor of Arts - Business Studies

Cardiff Metropolitan University

NVQ Level 3 - Health and Social Care (Adults)

QCA ( Qualifications and Curriculum Authority)

NVQ Level 2 - Health and Social Care

QCA ( Qualifications and Curriculum Authority)
Rashedul Hasan