Md Nazmul Hasan
Kildare
Summary
Diversified Immigration Consultant with expertise in facilitating a streamlined immigration process and maintaining legal status. Skilled in offering comprehensive counseling on immigration policies and procedures, addressing inquiries and concerns, and resolving elevated issues. Proficient in overcoming barriers and core challenges to ensure successful outcomes. Thrives in a multicultural global environment and excels in collaborating with employees at all levels to achieve objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Consultant
SS Consultancy BUKI
03.2024 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Advised clients on visa eligibility with thorough assessments of their unique situations.
- Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
- Streamlined application processes for clients, resulting in quicker case resolutions.
- Assisted clients in compiling supporting documentation, improving the quality of applications submitted.
- Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
- Continuously pursued professional development opportunities, attending conferences and training sessions to enhance skills and knowledge in the field of immigration consultancy.
- Maintained detailed records of each case handled diligently ensuring efficient follow-ups when required.
- Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
- Enhanced client satisfaction by providing personalized immigration consultation and guidance.
- Resolved client concerns through effective communication and problem-solving skills, fostering trust and confidence in our services.
- Explained visa rules and regulations to comply with Department of Labor and Department of State standards.
- Collaborated with legal teams to ensure compliance with immigration rules and regulations during application preparation.
- Monitored changes in legislation closely to adjust strategies accordingly while keeping clients informed about potential impacts on their cases.
- Built effective relationships with business partners to facilitate immigration program activities.
- Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
- Minimized risk exposure through careful advice on business operations and strategic plans.
- Analyzed legal documents and identified pertinent issues for clients.
- Communicated with clients and collected information to research cases and prepare settlement offers.
Administrator
RM Consultation
06.2022 - 02.2024
- Perform general administrative duties, maintain office supplies inventory, manage reception and front desk operations, handle data entry and record keeping, coordinate appointments and meetings, monitor office operations and facilities, serve as a point of contact for stakeholders, identify and solve problems, ensure confidentiality and compliance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Enhanced team communication with implementation of weekly newsletter highlighting key updates and achievements.
- Enhanced customer service by developing feedback system that addressed client concerns promptly.
- Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
- Streamlined inter-departmental communication with introduction of centralized online platform.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Supported onboarding process for new hires, facilitating smooth transition into team.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Coordinated with vendors to reduce office supply expenses, negotiating contracts that favoured our budget constraints.
- Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
- Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
- Oversaw inventory management, ensuring office supplies were adequately stocked without over ordering.
- Facilitated transition to remote work by setting up efficient virtual office systems, maintaining productivity during challenging times.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Legal Assistant
H. Kabir & Associates
04.2013 - 07.2017
- Assist legal team with administrative, clerical, and research tasks, prepare and manage legal documents, interact with clients, provide administrative support, conduct legal research, support litigation, ensure confidentiality and compliance, assist in trial preparation.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Supported attorneys in achieving favourable outcomes through thorough research and analysis of complex legal issues.
- Conducted comprehensive legal research for case preparation, contributing to significant increase in successful case outcomes.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Revised and finalized letters, briefs, and memos.
- Researched and analysed legal issues and cases to provide accurate advice to clients.
- Created weekly, monthly, and quarterly expense reports.
Legal Secretary
Shameem Aziz & Associates
01.2010 - 03.2013
- Support legal team with document preparation and management, interact with clients, provide administrative support, conduct legal research, assist in court and legal procedures, ensure confidentiality and compliance, support trial preparation.
- Scheduled and made appointments for 15 attorneys.
Education
Bachelor's - Law
University of Dhaka
Dhaka, Bangladesh07.2009
High school or equivalent -
Government K.C College
Khulna, Bangladesh06.2004
Skills
- Office Administration - 10 years
- Legal Document Preparation - 10 years
- Client Interaction & Communication - 10 years
- Data Entry and Record Keeping - 10 years
- Research and Information Management - 5 years
- Reception and Front Desk Management - 10 years
- Inventory Management - 10 years
- Billing and Invoicing - 5 years
- Confidentiality and Compliance - 10 years
- Customer Service - 10 years
- Multi-tasking and Organizational Skills - 10 years
- Office Administration: Skilled in managing office operations to ensure an efficient and organized workplace
- Communication: Proficient in handling communication tasks, including phone calls, emails, and correspondence
- Data Management: Expertise in data entry, record keeping, and database management
- Customer Service: Excellent reception and front desk management skills, ensuring welcoming and professional environment for visitors
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
- MS Office
- Issue Resolution
- Customer Relationship Management
- Project Leadership
- Client Engagement
- Continuous Improvement
- Client rapport
- Project Management
- Analysis & Evaluation
- Organizational Development
- Processes and procedures
- Staff Management
- Forecasting and Reporting
- Employee Management
- Research and Development
- Data Analytics
- Performance Tracking
- Safety Regulations
- Executive Support
- Resource Evaluation
- Cloud Computing
- Server Management
- Teamwork and Collaboration
- Excellent Communication
- Multitasking Abilities
- Relationship Building
- Time Management
- Active Listening
- Multitasking
- Written Communication
- Organizational Skills
- Task Prioritization
- Interpersonal Communication
- Decision-Making
- Problem-solving abilities
- Reliability
- Effective Communication
- Adaptability and Flexibility
Personal Information
Gender: M
Certification
- Introduction to Human Rights Advocacy
- The Rights of Refugees
- Comprehensive Course Paralegal Studies
- Introduction to Criminal Law
- Deprivation of Liberty Safeguarding - DoLS Training
- Administrative Support
Languages
Bengali
Native language
English
Proficient
C2
Timeline
Consultant
SS Consultancy BUKI
03.2024 - Current
Administrator
RM Consultation
06.2022 - 02.2024
Legal Assistant
H. Kabir & Associates
04.2013 - 07.2017
Legal Secretary
Shameem Aziz & Associates
01.2010 - 03.2013
Bachelor's - Law
University of Dhaka
High school or equivalent -
Government K.C College
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