Mayank Paranjape
Project and Operations Manager
Dublin
Summary
Currently working as a Platforms and Systems Program Manager for Google's Revenue-Cash Operations. Quick learner and very passionate about Cars and Tech and anything hands-on. Electronics engineer by education, I have a huge interest in Cars and Electronics going together combined with a program and process management aspect. Skilled in stakeholder and partner management, Device testing processes and Vendor Operations process creation/management through various cross-functional high impact projects at Google.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project & Operations Manager
Google
Dublin
12.2022 - Current
- Managed the Operations vendor team in performing Google's operations. Delegated work to staff, setting priorities and goals. Prioritized tasks and managed external partner teams through complete operations for Google.
- Generated and delivered reports, program review presentations and other program status updates. Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
- Managed external client and business partner relationships. Created tactical relationships with teams to propel projects and attain results.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Corporate Operations Engineer
Google
Hyderabad
08.2020 - 11.2022
- Liaised with teams and managers on duty from other sites as an Operations Coordinator frequently to ensure efficient Tech support operations.
- Streamlined the personnel scheduling process by modifying the preference form to collect information. Scheduled 50+ personnel shifts across all techstop support channels to maximize smooth running of operations on all support channels.
- Drove research and collected data to create documentation about commonly used Internet Service Providers used by Googlers in Europe for the WFH (2020) Consultation Service
- Provided support for Googlers via 2500+ unique interactions and performed multi-platform root cause analysis while maintaining CSAT rating of 97.3% (4.99/5) with 223 5-star reviews.
- Created and maintained process and production documentation for device installations. Oversaw field equipment installations and guided projects to meet deadlines.
- Enhanced technical operations guidelines by reviewing and revising administrative and maintenance procedures for Vendor Operations.
Technical Program Manager (Part Time)
Android Automotive OS (Google)
Seattle
03.2021 - 06.2022
- Spearheaded a project establishing a partnership between Google and Qualcomm to publish Qualcomm security vulnerabilities in the monthly AAOS security bulletins: Transformational impact with standardization of security processes across the industry.
- Defined scope for, streamlined and executed the Android Auto OS security bulletin publishing process by closely working with the AAOS security team.
- Orchestrated process automation of the Android Auto OS bulletin workflow.
- Delegated tasks to vendors and reconciled the entire process through a RACI matrix while maintaining the Quality of Service via training and reverse-shadowing.
Technical Program Manager (Part Time)
Android (Google)
London
02.2021 - 05.2022
- Was one of the Global Program Managers for the Jiophone Phone product launch in India. In a Part Time role, I contributed to the successful launch of the product across India.
- Analyzed tester and user feedback, and developed key product insights. Created processes for teams to follow for releases.
- Identified, proposed and implemented ongoing improvements to Quality management processes for the JioPhone release, defined key quality metrics and implemented corresponding dashboards and reporting to monitor these metrics
- Helped design and deliver a great tester experience in the Google JioPhone programme
- Drove the Android release process for each feature to be released, collaborating with the respective teams to ensure all approvals are in place for the milestones
- Was the technical liaison for the team for internal communications with various stakeholders across time zones
Quality Assurance Operations (intern)
C-Tech engineers Ltd
Pune
08.2019 - 01.2020
- As a Quality Assurance Operations Manager ensured timely inventory dispatches and customer satisfaction
- Guaranteed Quality Assurance using industry standards on the shop floor for manufacturing of heavy duty mechanical parts
- Understood the devices and tools usage and Trained existing operations staff on technical aspects of the manufacturing industry.
Geothermal Energy Research Assistant
Technische Hochschule Ingolstadt
Ingolstadt
06.2019 - 07.2019
- Planned, designed and created testbench for Geothermal Energy PhD work with the Institute of new Energy Systems (InES) at Technische Hochschule Ingolstadt
- Results published by Dr
- C
- Bott
- In his Research paper: Paraffin wax as self-sealing insulation material of seasonal sensible heat storage systems.
IT intern
Powergrid Corporation of India
Gurgaon
06.2017
- Analyzed IT infrastructure and drove migration of Server Power Rack management to the automated power management software.
Education
Bachelor of Technology - ELECTRONICS AND TELECOMMUNICATION ENGINEERING
SYMBIOSIS INTERNATIONAL UNIVERSITY - SYMBIOSIS INSTITUTE OF TECHNOLOGY
Pune, India06.2020
Elektro-und-Informationstechnik
TECHNISCHE HOCHSCHULE, INGOLSTADT - ELEKTRO- UND INFORMATIONSTECHNIK
Ingolstadt, Germany08.2019
Skills
- Project Management
- Analytical Thinking
- Troubleshooting and Testing
- Process Management
- Mechanical Aptitude
- Computer Skills
- Critical Thinking
- Friendly, Positive Attitude
- People Skills
- Maintenance & Repair
Certification
CAPM (Certified Associate in Project Management) August 2022- August 2025
Languages
Accomplishments
- Recognised for my efforts in the launch of the Google "JioPhone" Android mobile phone.
- Recognized as top performing employee of the Quarter in the region for outstanding performance and team contributions at Tech Operations.
Timeline
Project & Operations Manager
Google
12.2022 - Current
Technical Program Manager (Part Time)
Android Automotive OS (Google)
03.2021 - 06.2022
Technical Program Manager (Part Time)
Android (Google)
02.2021 - 05.2022
Corporate Operations Engineer
Google
08.2020 - 11.2022
Quality Assurance Operations (intern)
C-Tech engineers Ltd
08.2019 - 01.2020
Geothermal Energy Research Assistant
Technische Hochschule Ingolstadt
06.2019 - 07.2019
IT intern
Powergrid Corporation of India
06.2017
Bachelor of Technology - ELECTRONICS AND TELECOMMUNICATION ENGINEERING
SYMBIOSIS INTERNATIONAL UNIVERSITY - SYMBIOSIS INSTITUTE OF TECHNOLOGY
Elektro-und-Informationstechnik
TECHNISCHE HOCHSCHULE, INGOLSTADT - ELEKTRO- UND INFORMATIONSTECHNIK
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