Maxine O' Donovan Christy
Co. Cork,Ireland
Summary
Experienced, people focused professional with a strong background in sales, customer service, and team leadership. Proven ability to build relationships, manage operations, and support teams in fast paced environments. Confident communicator with excellent IT and organisational skills, known for being approachable, dependable and solutions orientated.
Overview
2026
2026
years of professional experience
Work history
Sales Manager
Celtic Ross Hotel
Rosscarbery, County Cork
01.2023 - 06.2025
- Managed B2B and event sales strategies with a focus on client retention and acquisition.
- Consistently met and exceeded my KPI's.
- Collaborated with the marketing team on campaigns to build brand awareness and drive bookings.
- Represented the hotel at trade shows, awards, and networking events.
- Supported revenue strategy and maintained strong communication with internal departments.
Senior Receptionist
Celtic Ross Hotel
Rosscarbery, County Cork
01.2012 - 01.2023
- Managed front office operations to ensure efficient service delivery.
- Trained and mentored team members to uphold high service standards.
Volunteer
Co Action
Skibbereen, County Cork
01.2011 - 01.2012
- Assisted adults with intellectual disabilities in FETAC life and work skills training.
Career Break
Full Time Mum
- Devoted time to raising 3 successful sons in a nurturing and structured home environment.
Customer service manager
Thorn EMI
Dublin
03.1992 - 08.1995
- Set up and managed the national customer service centre
- Supervised engineering staff, maintained client database, and oversaw daily operations.
Education
Leaving Certificate -
Mount Saint Michael Secondary School
Business
Cork College of Commerce
Cork, County Cork 04.2001 -
Skills
- Train the Trainer - QQI Level 6
- Team Leadership - QQI Level 6
- Childcare & Special Needs - QQI Level 5
- Sales & Business Development
- ECDL
- Customer Care Management
- Reservations Systems
Timeline
Sales Manager
Celtic Ross Hotel
01.2023 - 06.2025
Senior Receptionist
Celtic Ross Hotel
01.2012 - 01.2023
Volunteer
Co Action
01.2011 - 01.2012
Business
Cork College of Commerce
04.2001 -
Customer service manager
Thorn EMI
03.1992 - 08.1995
Career Break
Full Time Mum
Leaving Certificate -
Mount Saint Michael Secondary School
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