Mauricio Rivera Avalos
Cork,Ireland
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Barista
Starbucks
México City , México
2022.03 - 2023.03
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Streamlined order-taking process, improving customer satisfaction through reduced wait times.
- Managed high volume orders during peak hours maintaining quality of service.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Promoted seasonal beverages in café, increasing customer interest and sales.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Enhanced bar efficiency by organising supplies and maintaining cleanliness of work areas.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Maintained cleanliness of café area to ensure a welcoming environment. of the café area whilst preparing orders.
- Assisted in inventory control measures for effective stock management.
Education
Certificate of Higher Education - Design
Universidad Latinoamericana
México 2021.08 - 2024.08
Skills
- Beverage preparation
- Speciality brewing
- Milk frothing
- Drink customisation
- Menu knowledge
- Food safety
- Cash register proficiency
- Point-of-sale system
- Sales techniques
- Multitasking proficiency
- Precision in recipes
- Menu knowledge
Affiliations
- Music
- Coffee
- Dancing
Certification
Certificado como Barista
Languages
English
Intermediate
References
References available upon request.
Timeline
Barista
Starbucks
2022.03 - 2023.03
Certificate of Higher Education - Design
Universidad Latinoamericana
2021.08 - 2024.08