Maura Scannell
Duagh, Listowel, Co. Kerry
Summary
Dynamic and reliable professional with a diverse background in customer service, office administration, and special needs care. Excelled at D & R Decorating by enhancing organizational efficiency and fostering excellent customer relations. Demonstrates strong verbal communication and organizational skills.
Overview
5
5
years of professional experience
Work History
Daycare Assistant
Active Explorers
Tauranga, New Zealand
01.2020 - 09.2021
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Observed and monitored children's play activities.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Cafe Server
The falls cafe
Tauranga, New Zealand
09.2019 - 01.2021
- Assisted in taking orders and serving food to tables.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service at all times.
- Processed cash and credit card payments accurately.
Office Administrator
D & R decorating
Queenstown, New Zealand
01.2017 - 08.2019
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Worked effectively in team environments to make the workplace more productive.
Education
QQI Level 5 - Special Needs Assistant
Mallow IT
Online Study 01-2024
Legal Secretary Certificate -
FAS Athlone
Athlone, Co. Westmeath09-2014
Skills
- Office management
- Verbal communication
- Customer relations
- Reliability and punctuality
- Organizational skills
- Special needs care
References
References available upon request.
Timeline
Daycare Assistant
Active Explorers
01.2020 - 09.2021
Cafe Server
The falls cafe
09.2019 - 01.2021
Office Administrator
D & R decorating
01.2017 - 08.2019
QQI Level 5 - Special Needs Assistant
Mallow IT
Legal Secretary Certificate -
FAS Athlone
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