Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Accomplishments
Languages
Timeline
Generic

Matthias Baumann

Bettystown,Meath

Summary

Knowledgeable account management and sales professional with experience in developing client communications, sales strategy and contract negotiation. Cultivates long-term relationships and delivers high levels of customer service to achieve revenue targets.

Proactive and detail-orientated with excellent time management and communication skills. Friendly, motivated and hardworking team player. Comfortable in fast-paced environments and willing to take on challenging work.


Overview

38
38
years of professional experience

Work history

Sabbatical

Sabbatical
Berlin/Bettystown
04.2025 - Current

Senior Territory Account Manager

Citrix (CSG)
Dublin, Ireland
03.2023 - 03.2025
  • Prepared detailed reports to provide insight into account performance.
  • Developed robust client relationships for improved business growth.
  • Devised successful sales pitches for significant conversion rates.
  • Drove revenue growth by identifying and capitalising on emerging market trends.
  • Enhanced market penetration with effective territory management.
  • Analysed sales reports to identify trends and update strategies.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Increased sales by 15% YOY

Senior Renewals Sales Specialist

Citrix
Dublin, Dublin
01.2020 - Current
  • Maintained positive, productive professional client relationships for continued loyalty and consistent investment.
  • Built and maintained excellent working relationships with suppliers to maximise revenue.
  • Educated customers on growth opportunities for mutually beneficial outcomes.
  • Built strong professional network, resulting in increased referrals.
  • Managed key accounts whilst ensuring superior service delivery standards.
  • Strengthened client relationships for repeat business with excellent communication skills.
  • Exceeded monthly revenue targets through managing and maintaining high-value clients.
  • Built rapport with customers and made suggestions to upsell products and achieve sales goals.
  • Increased sale by 25%

Sabbatical

Sabbatical
06.2019 - 01.2020

Sales Team Lead

Indeed
Dublin
01.2016 - 05.2019
  • Implemented new team onboarding program
  • Managed team of 10 employees, overseeing hiring, training, and professional growth of employees.
  • Aided senior leadership by developing sales forecasts utilising analytics and sales representative feedback.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
  • Optimised sales volume by managing accounts and building rapport.
  • Managed budgeting, forecasting and performance for all accounts.
  • Identified lucrative business prospects through cold calling, networking, marketing and database leads.
  • Identified potential customers and evaluated market potential.
  • Secured sales by providing recommendations to promote brand effectiveness and product benefits.
  • Reached out to dormant accounts to re-engage customers and increase revenue.

Senior Account Executive

Indeed
Dublin
01.2014 - 12.2015
  • Maintained strong understanding of competitors, offerings and presence in assigned territory.
  • Generated new accounts by implementing effective networking and content marketing strategies.
  • Secured sales by providing recommendations to promote brand effectiveness and product benefits.
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
  • Reached out to accounts on a frequent basis to check on satisfaction and increase revenue.
  • Increased sales by 20%

Account Executive

Indeed
Dublin
01.2013 - 12.2014
  • Recommended new and innovative products and services to customers based on individual interests and needs.
  • Used effective communication and interpersonal skills when meeting and speaking with clients, promoting long-lasting relationships.
  • Explained and demonstrated product solutions and services in terms easily understood and relatable terms.
  • Cultivated and developed customer relationships to enable sustained revenue growth.
  • Interacted with prospects and asked right questions to determine products and solutions would meeting individual needs.

Senior Account Representative

Service Source – Dublin
Dublin, Leinster
07.2010 - 12.2012
  • Responsible for the renewal of service and support agreements to an established customer base creation of co-term quotes cross and upgrade sales updating of relevant customer information in the database systems assisting with streamlining processes and systems to further enhance efficiency an automation producing a monthly forecast of expected revenue for my territory.

Senior Collections Analyst

Accenture
Dublin, Leinster
07.2007 - 07.2010
  • Dublin Maintained friendly and professional customer interactions at all times.
  • Completed 30 daily calls.
  • Overachieving Collection Targets by 20-50 %.

Senior Inside Sales Representative

Viafon (Immobilienscout 24 Account)
Berlin
02.2004 - 06.2007
  • Viafon GmbH – Berlin Exceeded targeted sales goals by25 - 50 %.
  • Maintained friendly and professional customer interactions at all times.
  • Completed 60 daily cold calls Communicated sales promotions to customers.

Account Manager

Schäumer und Wilson GbR – Berlin
Berlin
03.2001 - 10.2004
  • Research and organizing events.
  • Spearheaded market research to identify branding opportunities, cement strategies and sustain a loyal customer base.

Owner / Managing Director

Self-Employed
Berlin, County Cork
04.1998 - 02.2001
  • Self Employed – Berlin Security Company.
  • Hiring and deploying security staff for concerts, events and clubs.
  • Acquiring and maintaining the customer base.

Event and Project Manager

Konzertagentur Lengauer
Berlin
03.1993 - 03.1998
  • Paid and settled with vendors, venues, staff, and contracted services.
  • Handled contract signing, fee collection, business accounts payable and receivable functions, and event booking activities.
  • Prepared, monitored, and maintained event budgets.
  • Coordinated all details and activities for Concerts

Promoter

Huxley's Konzert Agentur
Berlin, County Cork
08.1990 - 02.1993

Party Promoter

Blue Moon Productions
Berlin, County Cork
07.1987 - 07.1990
  • Organizing concerts and events promoting concerts and events, Indeed – Dublin, Bachelor of Arts: Politics, not finished Fern Universität - Hagen, Germany "Top Gun" Award 2014 "Top Gun" Award 2016.

Education

Bachelor of Arts - Politics

University Hagen

High School Diploma -

Berlin Kolleg
Berlin
06.2000

Skills

  • Business development
  • Team leadership
  • Presentations and public speaking
  • Customer training
  • Sales forecasting
  • Needs analysis
  • Employee-mentoring
  • Selling advertising
  • Upsell opportunities
  • Revenue retention
  • Managing advertising packages
  • Business negotiation
  • Cross-functional collaboration
  • Customer relationships
  • Staff development/training
  • Acquiring new customers
  • Client meetings
  • Persuasive communication expertise
  • Goal-oriented
  • Excellent negotiating tactics
  • Excellent communication skills
  • International markets understanding
  • Strong lead development skills
  • Fluent in English
  • SaaS sales experience
  • SaaS sales expertise
  • Salesforce use
  • Strategic sales
  • Sales presentations
  • Sales target achieving
  • Target and sales-driven
  • Understanding of b2b sales
  • Top-rated sales performance
  • Sales account management
  • Personalised sales approach

Custom

other,other

Affiliations

  • Football
  • Music
  • Reading
  • Travel

Accomplishments

2015 Indeed Top Gun Award

Languages

English
Proficient (C2)
German
Native
Spanish
Intermediate (B1)

Timeline

Sabbatical

Sabbatical
04.2025 - Current

Senior Territory Account Manager

Citrix (CSG)
03.2023 - 03.2025

Senior Renewals Sales Specialist

Citrix
01.2020 - Current

Sabbatical

Sabbatical
06.2019 - 01.2020

Sales Team Lead

Indeed
01.2016 - 05.2019

Senior Account Executive

Indeed
01.2014 - 12.2015

Account Executive

Indeed
01.2013 - 12.2014

Senior Account Representative

Service Source – Dublin
07.2010 - 12.2012

Senior Collections Analyst

Accenture
07.2007 - 07.2010

Senior Inside Sales Representative

Viafon (Immobilienscout 24 Account)
02.2004 - 06.2007

Account Manager

Schäumer und Wilson GbR – Berlin
03.2001 - 10.2004

Owner / Managing Director

Self-Employed
04.1998 - 02.2001

Event and Project Manager

Konzertagentur Lengauer
03.1993 - 03.1998

Promoter

Huxley's Konzert Agentur
08.1990 - 02.1993

Party Promoter

Blue Moon Productions
07.1987 - 07.1990

Bachelor of Arts - Politics

University Hagen

High School Diploma -

Berlin Kolleg

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Matthias Baumann