Matthew Lewis
Louisville,CO
Summary
Dynamic professional with extensive experience at Yakima Humane Society, excelling in customer service and animal care. Demonstrated expertise in PetPoint (data management system for animal welfare organizations) and dog/cat behavior analysis, enhancing animal welfare and adoption processes. Proven ability to manage time effectively, ensuring high standards of cleanliness and animal health. Achieved significant improvements in client satisfaction and animal well-being.
Overview
5
5
years of professional experience
Work History
Receptionist
Yakima Humane Society
07.2023 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Worked with potential adopters to find the pet that would best fit with what they were looking for.
- Entered records for up to 30 spay/neuter surgeries promptly and accurately as they were getting done.
Animal Care Technician
Yakima Humane Society
04.2020 - 07.2023
- Maintained clean and safe living environments for 30 dogs or 40 cats by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Restrained animals safely during exams and procedures.
Quality Control Technician (Seasonal)
Zirkle Fruit
06.2020 - 10.2020
- Maintained quality documentation and records for conformance with relevant standards.
- Inspected incoming fruit to verify quality so those further down the line knew what to expect from each shipment
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Labeled batches of fruit to ensure they went to the proper storage facility.
Education
Some College (No Degree) - Biochemistry
DePaul University
Chicago, ILHigh School Diploma -
A.C Davis High School
Yakima, WA06-2016
Skills
- Organization skills
- PetPoint (data management system for animal welfare organizations)
- Dog/Cat Behavior Analysis
- Time management
- Customer service and assistance
- Data entry
- Sanitation protocols
- Animal enrichment
- Euthanasia assistance
- Vaccine administration
- Animal identification
Timeline
Receptionist
Yakima Humane Society
07.2023 - 10.2024
Quality Control Technician (Seasonal)
Zirkle Fruit
06.2020 - 10.2020
Animal Care Technician
Yakima Humane Society
04.2020 - 07.2023
Some College (No Degree) - Biochemistry
DePaul University
High School Diploma -
A.C Davis High School
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