Matthew Montemayor
North Hills
Summary
Detail-oriented and dedicated professional with hands-on experience in customer service and administrative roles. Proven ability to work efficiently as a front-of-house employee at Panda Express, where I honed strong communication and organizational skills while ensuring a positive customer experience. As a tax clerk at Bowers and Associates, I gained valuable experience in data entry, managing sensitive information, and supporting financial tasks with precision and accuracy. Currently pursuing a degree in Civil Engineering, I am applying my technical and analytical skills to enhance my data entry capabilities, ensuring a high level of accuracy and attention to detail in all tasks. I am eager to leverage my experience and educational background to contribute effectively to data-driven roles, with a focus on precision, organization, and efficiency.
Overview
5
5
years of professional experience
Work History
Front of House Employee
Panda Express
05.2022 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Tax Clerk
Bowers And Associates
02.2020 - 08.2020
- Assisted in the preparation of financial statements, ensuring accurate representation of taxable income and expenses for clients.
- Matched purchase orders with invoices and recorded necessary information.
- Improved accuracy and efficiency in data entry tasks by creating customized Excel templates for common calculations.
- Input financial data and produced reports using Excel and Quickbooks.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Entered figures using 10-key calculator to compute data quickly.
Education
Bachelor of Science - Civil Engineering
California State University - Northridge
Northridge, CA05-2026
Skills
- Experience with Microsoft Office, Excel, Google Sheets, and Quickbooks
- Computer literate
- Excellent capacity to retain new things
- Strong work ethic
- Strong communication skills
- Customer service
- Team player attitude
- Active listening
- Problem-solving
- Professionalism and integrity
- Spreadsheet management
- Phone etiquette
- Bookkeeping experience
Languages
English
Native language
Tagalog
Upper intermediate
B2
Spanish
Elementary
A2
Timeline
Front of House Employee
Panda Express
05.2022 - Current
Tax Clerk
Bowers And Associates
02.2020 - 08.2020
Bachelor of Science - Civil Engineering
California State University - Northridge
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