Matthew Geary
Summary
Proven ability to deliver exceptional service and build strong relationships with customers and team members. Strong communication skills and adept at performing under pressure. Holds a business degree from Griffith College Cork and open to relocation opportunities.
Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.
Overview
12
12
years of professional experience
Work History
Insurance Agent
AXA
10.2022 - Current
- To write policies and assist customers in signing up for coverage.
- Ensuring customers select policies that will meet their needs.
- To offer advice and guidance, and suggest packages that combine multiple insurance types for maximum savings and comprehensive coverage.
- To meet KPI's and reach company standards.
Sales Assistant
Diesel
11.2019 - 10.2022
- To meet customer needs and query's
- To deal with customer complaints in a professional efficient manner ensuring customer satisfaction at all times.
- To meet KPI's and reach company standards.
- To count my till at the end of every shift in order to calculate to amount of revenue obtained.
- Processing transfers and recalls.
- Processing deliveries.
- Replenishment throughout the store.
- Keeping stockroom clean and up to date.
Sales Associate
David Clulow Brown Thomas
08.2019 - 11.2019
- To meet customer needs and query's
- To deal with customer complaints in a professional efficient manner ensuring customer satisfaction at all times
- To meet KPI's and reach company standards
- To count my till at the end of every shift in order to calculate to amount of revenue obtained
Customer Assistant
Hennessy Centra Victoria Cross
02.2019 - 07.2019
- To meet customer needs and query's
- To deal with customer complaints in a professional efficient manner ensuring guests satisfaction at all times
- To count my till at the end of every shift in order to calculate to amount of revenue obtained
- To ensure cleanliness levels are maintained to a high standard in the shop and on the forecourt
Customer Assistant
O'Hare Maxol Service Station
07.2017 - 07.2018
- To meet customer needs and query's
- To deal with customer complaints in a professional efficient manner ensuring guests satisfaction at all times
- To count my till at the end of every shift in order to calculate to amount of revenue obtained
- To ensure cleanliness levels are maintained to a high standard in the shop and on the forecourt
Food Service Assistant/Kitchen Porter
Sage Restaurant
08.2016 - 12.2016
- To meet all guests in a warm and friendly manner
- To follow all standards of service for Food & Beverage
- To deal with any customer complaints in a professional efficient manner ensuring guests satisfaction at all times
- To ensure cleanliness levels are maintained to a high standard in the bar & restaurant
Office Assistant/On site camera technician
TVM-Bartlemy
02.2013 - 02.2013
- Camera Assistant making sure all cameras were fully charged and able to work accordingly.
- Taking Orders helping with office supplies and washing down the vehicle units.
- Achievements: Completed Charity Bungee Jump for the Care for Cal foundation
Education
Bachelor's degree - Business
Griffith College
Cork, County Cork11.2024
Advanced/Higher Certificate - Online Marketing and Digital Strategy
Griffith College
Cork, County Cork10.2020
Leaving Certificate - undefined
Colaiste an Chraoibhin
Fermoy, County Cork05.2015
Skills
- Communication skills
- Sales
- Marketing management
- Phone etiquette
- Revenue generation
- Negotiation
- Customer service
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
- Auto insurance
- Client relations
Timeline
Insurance Agent
AXA
10.2022 - Current
Sales Assistant
Diesel
11.2019 - 10.2022
Sales Associate
David Clulow Brown Thomas
08.2019 - 11.2019
Customer Assistant
Hennessy Centra Victoria Cross
02.2019 - 07.2019
Customer Assistant
O'Hare Maxol Service Station
07.2017 - 07.2018
Food Service Assistant/Kitchen Porter
Sage Restaurant
08.2016 - 12.2016
Office Assistant/On site camera technician
TVM-Bartlemy
02.2013 - 02.2013
Advanced/Higher Certificate - Online Marketing and Digital Strategy
Griffith College
Leaving Certificate - undefined
Colaiste an Chraoibhin
Bachelor's degree - Business
Griffith College
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