Matt Rickard
Exeter
Summary
A driven and confident New Car Retail Sales Advisor with a strong passion for the automotive industry. Committed to leveraging customer service expertise to enhance success and deliver exceptional results, eager to grow professionally and contribute to business goals
Overview
8
8
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
New Car Sales Manager
Mercedes-Benz South West
Exeter
07.2023 - Current
- Demonstrated vehicle features using approved Mercedes-Benz presentation methods, achieving 15% increase in add-on product sales over 12-month period.
- Consistently exceeded sales targets by 20% in Mercedes-Benz, contributing to 10% year-on-year revenue growth for the dealership.
- Identified customer needs and preferences to proactively promote suitable vehicles and their benefits.
- Qualified customers based on their needs, desires, and budget to guide effective sales and marketing strategies.
Used Car Sales Manager
Mercedes-Benz South West
Exeter
12.2020 - 07.2023
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Demonstrated vehicle features, using approved presentation methods to showcase add-on products.
- Met sales targets consistently to drive revenue.
- Identified customer needs and desires to proactively promote suitable vehicles and benefits.
Business Manager
Westerly Group BMW MINI
Exeter
06.2016 - 12.2020
- Monitored health and safety measures for guaranteed compliance.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Designed and implemented training to further develop staff based on business goals.
Education
Integrative Studies -
Oakland University
01.2012 - 01.2016
Edexcel Level 3 National BTEC Diploma in Sport Development, Coaching & Fitness - undefined
Ivybridge Community College
01.2009 - 01.2011
GCSE - undefined
Clyst Vale Community College
01.2005 - 01.2009
Skills
- Sales
- Teamwork
- Social Media
- Relationship Management
- Exceptional communication
- Persuasive negotiator
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Certification
- Developing Business Manager
- Excellence
- FA Level 2 Coaching Certificate
Languages
English
Timeline
New Car Sales Manager
Mercedes-Benz South West
07.2023 - Current
Used Car Sales Manager
Mercedes-Benz South West
12.2020 - 07.2023
Business Manager
Westerly Group BMW MINI
06.2016 - 12.2020
Integrative Studies -
Oakland University
01.2012 - 01.2016
Edexcel Level 3 National BTEC Diploma in Sport Development, Coaching & Fitness - undefined
Ivybridge Community College
01.2009 - 01.2011
GCSE - undefined
Clyst Vale Community College
01.2005 - 01.2009
- Developing Business Manager
- Excellence
- FA Level 2 Coaching Certificate
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