Motivated young worker with experience in project management, customer service support, retail sales. Friendly and outgoing with great interpersonal skills, a passion for teamwork and a desire to begin my career.
Overview
8
8
years of professional experience
Work History
Project Manager
Total Expo LTD
Dublin
01.2024 - Current
Managed construction teams at events
Met important deadlines and managed vendor relationships
Co-ordinated with cross functional teams such as design and manufacturing to ensure seamless execution of events
Utilised project management software's to track tasks and milestones
Tax Administrator Internship
Zurich Insurance Group
Dublin
03.2023 - 08.2023
Participated in continuing education courses related to taxation topics.
Created reports for life assurance accounts
Constantly communicated with my manager updating her on my progress
CUSTOMER SERVICE SUPPORT
Total Expo LTD
Dublin
09.2021 - 09.2023
Managed service desk inquiries
Resolved technical audio-visual queries
Resolved data incompatibility issues
Managed furniture orders.
LOUNGE STAFF
The Graduate
Dublin
01.2022 - 02.2023
Delivery of excellent customer service
Providing accurate till transactions, eg cashing off bills and inputting food and drink orders
Use of outstanding interpersonal skills
Great teamwork skills liaising with managers/other lounge staff to increase productivity and efficiency.
ICE CREAM PARLOUR
Teddy's Ice Cream
Dublin
05.2019 - 08.2019
Provided freshly whipped ice cream and served it to customers
Worked in the main shop with other staff
Worked in an ice cream van on my own
Became very adept in interactions with the general public
Cash management skills.
OFFICE CLEANER
EuroText Translations
Dublin
03.2016 - 03.2018
Dusted, sprayed, and cleaned office equipment
Deep-cleaned windows, doors and other external areas using surface wipes
Managed shopping and supply ordering of office cleaning supplies and products
Liaised with office managers to obtain information on cleaning priorities and areas requiring attention.
Education
B.SC. BUSINESS & MANAGEMENT -
TU Dublin College of Business
Dublin, Ireland
10-2024
Leaving Cert -
Blackrock College
Dublin, Ireland
05-2020
Skills
Proficient in microsoft suite software's such as Word, Excel, Powerpoint
ECDL certificate
Fluent French speaker
Interpersonal skills
Leadership - Captained u17s Blackrock college rugby, u14s, and u20s Cabinteely FC
Teamwork skills developed through past jobs and years of experience playing team sports
Strong customer service skills
Accomplishments
Winner of Aldi Ireland marketing insights competition in my 3rd year of college
References
Total Expo LTD - Jennifer Walsh - 086 811 1926
Zurich Insurance Group - Yang Pan -
The Graduate - Mark Roche - 086 389 5530
Timeline
Project Manager
Total Expo LTD
01.2024 - Current
Tax Administrator Internship
Zurich Insurance Group
03.2023 - 08.2023
LOUNGE STAFF
The Graduate
01.2022 - 02.2023
CUSTOMER SERVICE SUPPORT
Total Expo LTD
09.2021 - 09.2023
ICE CREAM PARLOUR
Teddy's Ice Cream
05.2019 - 08.2019
OFFICE CLEANER
EuroText Translations
03.2016 - 03.2018
B.SC. BUSINESS & MANAGEMENT -
TU Dublin College of Business
Leaving Cert -
Blackrock College
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