Summary
Overview
Work history
Education
Skills
Timeline
Generic

Marzena O'Doherty

Newbridge,Co. Kildare

Summary

Punctual Deputy Manager looking to obtain position where outstanding communication and problem-solving talents can be fully utilised. Positive, ambitious and motivational. Proven background in providing supervision and development opportunities to associates.

Overview

14
14
years of professional experience

Work history

Deputy manager

Aldi
Newbridge, Co. Kildare
2012.08 - Current
  • Streamlined administrative functions to enhance efficiency.
  • Addressed customer complaints promptly, improving customer satisfaction levels.
  • Implemented effective staff training programmes for improved performance.
  • Provided guidance to junior staff, fostering professional growth and development.
  • Enforced company policies for a safe and productive work environment.
  • Supervised team members for optimal task completion.
  • Boosted team morale through effective communication and feedback systems.
  • Conducted performance evaluations, enhancing individual employee development.
  • Managed daily operations for smooth running of the office.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
  • Led and managed administrative staff to maintain smooth daily operations.

Education

Tourist

College
Polaniec
2001-09

Skills

  • Time and task organisation
  • Leadership excellence
  • Proactive communication
  • Customer relations
  • Sales techniques
  • Ability to train
  • Team motivation
  • Resilience under pressure
  • Customer Service
  • Leadership skills
  • Team Leadership

Timeline

Deputy manager

Aldi
2012.08 - Current

Tourist

College
Marzena O'Doherty