Sara Oueslati
stoke on trent
Summary
Customer Service & Hospitality Professional | Multilingual (English/French/Arabic) | 6+ Years in Retail, Food Service & Team Leadership An ambitious and friendly individual who enjoys helping others and works well both independently and in a team. Capable of learning skills quickly and enjoys taking on new challenges. Currently seeking an opportunity where existing skills can be utilised by an employer. Offers loyalty, commitment and an excellent work ethic. Available to start work immediately.
Overview
6
6
years of professional experience
Work History
Production operative
The village bakery
Wrexham
08.2025 - 11.2025
- Worked four consecutive night shifts followed by four days off in factory environment.
- Performed various tasks on assembly line to meet production targets.
Crew member
Airhop
Wrexham
03.2025 - 06.2025
- Managed opening and closing operations of café efficiently.
- Served hot and cold beverages to customers promptly.
- Prepared and served hot and cold food items.
- Conducted temperature checks to ensure food safety compliance.
- Completed necessary paperwork for daily operations.
- Maintained cleanliness and sanitation standards throughout the café.
- Collaborated effectively within a team to optimize service delivery.
Barista
Starbucks Coffee
Wrexham
09.2024 - 12.2024
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- open & close shop
Team member
Doogie Donuts
Wrexham
03.2024 - 07.2024
- Serving cold & hot beverages alongside doughnuts with a big smile whilst maintaining cleanliness and professionalism at all times
- Serving
- Key holder
Shift leader
Cupp
Leicester
10.2023 - 02.2024
- Opening and closing procedures
- Cash handling
- Ensuring cash balance at the end of day and securing in safe
- Managing the team to ensure all areas comply with company standard
- Serving hot and cold beverages
- Ensuring team deliver excellent customer service and customers are served in a timely manner in line with company expectations.
- I am leaving due to relocating to move in with family.
- Hospitality
- Sales
- Tourism
- Food preparation
Shift Manager
Dunkin
09.2022 - 03.2023
- Opening and closing procedures
- Cash handling ensuring cash balance at end of day and securing in safe
- Managing the team to ensure all areas comply with company standard
- Training new team members in all areas of the business
- Serving hot and cold beverages
- Ensuring team deliver excellent customer service and customers are served in a timely manner in line with company expectations
Fast Food Assistant
Cobh Sorrento Fast Food
County Cork
02.2022 - 04.2022
- Taking orders, food preparation, operating till and receiving cash and card payments.
- Working as part of a team achieving health and hygiene standards whilst offering excellent customer service.
- Employed in a fast food establishment that operates in a very busy environment
barista
Home Bargains
Wrexham
07.2021 - 12.2021
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
Care Assistant
Pendine Park Care Home
08.2020 - 03.2021
- Assisted clients with their daily morning routines, assisting them also with feeding.
- Mobility and general care according to their care plans.
- Supported and assisted in organising house activities whilst encouraging residents to pursue interests and hobbies and help develop all social, emotional needs.
Tour Guide
Tunisia Hammamet
Hammamet
06.2019 - 09.2019
- Responsible for showing French and English tourists around the coastal resort of Hammamet in Tunisia and surrounding areas.
- The purpose of the role was to provide information relating to specific points of interest and to answer any questions tourists may have.
- Able to develop time management skills by successfully ensuring a strict timetable was achieved.
- Ability to converse in two and sometimes three different languages at a time.
- Confidently talk to small groups of people.
Education
Leaving certificate in GCSE Equivalent -
College Jean Jaures
La Ciotat, France01.2018
BA - Languages
Open University
Skills
- Flexible
- Organisational
- Bilingual
- Barista
- Fast food
- Supervising
- Working alone
- Fast paced environment
- Customer service
- Cash handling
- Serving
- Key holder
- Retail
- Hospitality
- Sales
- Tourism
- Food preparation
Personal Information
Relocation: Will relocate for role, Anywhere
Hobbies and Interests
- Singing and dancing
- Passion for food
- Inspired by music
Timeline
Production operative
The village bakery
08.2025 - 11.2025
Crew member
Airhop
03.2025 - 06.2025
Barista
Starbucks Coffee
09.2024 - 12.2024
Team member
Doogie Donuts
03.2024 - 07.2024
Shift leader
Cupp
10.2023 - 02.2024
Shift Manager
Dunkin
09.2022 - 03.2023
Fast Food Assistant
Cobh Sorrento Fast Food
02.2022 - 04.2022
barista
Home Bargains
07.2021 - 12.2021
Care Assistant
Pendine Park Care Home
08.2020 - 03.2021
Tour Guide
Tunisia Hammamet
06.2019 - 09.2019
Leaving certificate in GCSE Equivalent -
College Jean Jaures
BA - Languages
Open University