Summary
Work History
Education
Skills
Timeline
Generic

Mary McDermott

Roscommon

Summary

Versatile with a proven track record in roles ranging from Caregiver at to self-employed Publican. Excelled in fostering client relationships, managing time efficiently, and adapting to new challenges. Demonstrated exceptional communication and problem-solving skills, significantly enhancing client satisfaction and operational efficiency.

Work History

Caregiver

McGullion
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Bartender

M.Solan
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Therapist

Knock Counselling
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Provided individual and group therapy sessions to patients suffering from mental health issues.

Secetary

Bernard Cregg (DNG)
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Homemaker

Self Employed
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Publican

Self Employed
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Education

Level 6 QQI - Training &Development

GRETB
St Patrick St. Roscommon

Level 5 QQI - Remote Skills & Customer Care

MSLETB
Sligo
07.2024

Diploma Teaching English As A Foreign Language -

Tefl Academy
St. Marys Place, Dublin Ireland
07.2024

Bachelor Of Arts - Business Enterprise & Community Development

Equal Ireland
8 Liosban Business Park Tuam Co. Galway
09.2017

Foundation Degree - Counselling

North West Regional College
Strand Rd. Derry
09.2013

ECDL - Information Technology

National Learning Network
Bridge St. Co.Sligo
05.2009

Skills

    Adaptable

    Active listening

    Problem solving

    Time management

    Communication skills

    Motivated

Timeline

Caregiver

McGullion

Bartender

M.Solan

Therapist

Knock Counselling

Secetary

Bernard Cregg (DNG)

Homemaker

Self Employed

Publican

Self Employed

Level 6 QQI - Training &Development

GRETB

Level 5 QQI - Remote Skills & Customer Care

MSLETB

Diploma Teaching English As A Foreign Language -

Tefl Academy

Bachelor Of Arts - Business Enterprise & Community Development

Equal Ireland

Foundation Degree - Counselling

North West Regional College

ECDL - Information Technology

National Learning Network

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Mary McDermott