Mary Hogan
Ennis,Ireland
Summary
Highly organised Office Administrator with proficiency in Microsoft Office, Windows and adept at using office equipment. Hardworking, thorough and committed team player. Demonstrates excellent multitasking abilities to handle various day-to-day administrative responsibilities simultaneously. Demonstrates exceptional attention to detail in sales invoicing and purchases documentation, ensuring accuracy and efficiency in order processing and maintaining office records. Strong commitment to enhancing operational workflows. Career goals include leveraging skills in administrative management to drive organisational success.
Overview
27
27
years of professional experience
1
1
Certification
Work history
Home care assistant
Various employers
2019.01 - 2026.03
- Assist with everyday living needs, such as dressing and personal care.
- Adhered strictly to confidentiality principles regarding patient information and records.
- Engage in social hobbies and liaised with community services when applicable.
- Promote a healthy balance between physical and emotional wellbeing.
Payroll Data Administrator
eFlexes Staffing & Recruitment
Shannon, Co. Clare
2025.03 - 2026.03
- Ensured accurate payroll data entry while maintaining compliance with processing deadlines.
- Conducted thorough verification of payroll data and resolved discrepancies using payroll software and analytical skills.
- Organised and updated records alongside associated documentation, utilising digital tools to enhance accessibility and reliability..
- Supported the team in preparing reports and audits.
- Ensure compliance with tax regulations, company policies, and legal requirements.
- Collaborate with HR and finance teams to ensure accuracy of data in line with processing deadlines.
- Maintain confidentiality of data at all times.
- Lead on all debt collection for eFlexes, to improve cash flow and business success long term.
Mrs Claus
Santa’s Workshop, Aillwee Burren Experience
Ballyvaughan, Co. Clare
2024.10 - 2025.12
- Met and greeted visitors at reception area to Santa��s Workshop for check-in.
- Promoted a positive experience that exceeded hopes of visitors of all ages and abilities.
- Ensured any issues that arose throughout each guests’ visit were dealt with professionally and discreetly.
Office and Accounts Administrator
O’D Cleaning Supplies Ltd.
Ennis
2023.08 - 2024.09
- Reception duties to include answering phone calls, emails, assisting customers and staff with queries and directing to the relevant department.
- Processed invoices for accounts receivable and payable to ensure timely financial operations..
- Executed detailed recording of financial transactions while managing bank lodgements efficiently and securely.
- Conducted reconciliation of bank and credit card statements with petty cash, utilising accounting software and attention to detail to ensure accuracy.
- Accounts administration: accounts receivable and payable, processing receipts against supplier statements, credit control.
- Upkeep of vehicle paperwork to include insurance, tax, etc.
- General office administration to include ordering supplies, answering phones, emails.
- Handled various ad hoc duties including administrative tasks, scheduling, and client communication as required..
Office administrator
West and Green
Limerick
2023.01 - 2023.01
- Managed scheduling, communication, and front-desk operations to ensure seamless support for company director.
- Handled customer calls and emails to resolve queries effectively.
- Achieved seamless diary management for executives by implementing efficient scheduling processes.
Enhanced organisational efficiency through proactive appointment coordination.
Reduced scheduling conflicts significantly, contributing to improved time management. - Accounts administration: accounts receivable and payable, processing receipts against supplier statements, credit control.
- Developed structured costings for each job completed to enhance budgeting and financial planning.
Office cleaner
Slattery and Partners
Ennis, Co. Clare
2014.01 - 2023.01
- Key holder for premises, hoovering, polishing, cleaning of bathrooms and kitchen area.
Personal Advisor
Turas Nua
Ennis
2016.01 - 2019.01
- Engaged with my clients in a confidential manner as part of an individual career path progression plan.
- Drafted and typed CVs and cover letters with clients.
- Motivated and empowered clients to engage with the program and identify roadblocks on their journey to sustainable employment.
- Advised on current job market and assisted clients with uploading CVs onto various recruitment websites.
- Provided advice and guidance where appropriate and signposted to external community services for further targeted support where needed.
- Liaised with key stakeholders to establish allocation of further education and training placement.
- Liaised in partnership with DEASP, Clarecare, MABS, mental health support groups, etc in order to enable the person to achieve the best possible outcome for them as an individual.
Accounts assistant
Cagpo Solutions
Ennis, Co. Clare
2007.01 - 2014.01
- Oversaw invoicing and credit control measures to enhance financial processes.
Facilitated negotiations for favourable payment terms with clients.
Managed software renewals for licensed products, ensuring compliance and satisfaction.
Implemented accurate tracking systems for customer financial histories.
Leveraged Excel, Salesforce, and Sage Line 50 for streamlined financial operations. - Assisted with purchasing activities by processing purchase orders for supplier invoices.
Supported resolution of discrepancies between purchase orders and supplier statements.
Maintained accurate records of supplier account information. - Facilitated smooth office operations through diligent administration and reception services.
Optimised communication flow by efficiently managing phone inquiries.
Resolved customer and supplier concerns, enhancing overall service quality. - Performed bank reconciliation to facilitate accurate financial reporting and month/year-end closing processes.
- Compiled weekly and monthly financial reports to provide stakeholders with clear insights into financial performance.
Service administrator
Enva
Shannon, Co. Clare
2013.01 - 2013.01
- Conducted thorough verification of waste classifications and issued accurate disposal certificates for various types of waste material, ensuring regulatory compliance.
- Resolved customer queries and concerns regarding invoicing to enhance overall service delivery.
- Facilitated ordering of office supplies.
Assisted in monitoring reception area.
Supported general office operations.
Customer Service Representative
ICT Group
, N.B., Canada
2004.01 - 2007.01
- Provided confidential and secure access to personal credit reports to U.S. citizens.
- Identified and resolved fraudulent data and errors in their credit history.
- Adhered to data retention legislation on credit report content.
- Completed all work tasks to company and industry regulations.
Senior Product Development and Audio Engineer
Thomson NETg
Limerick
1999.01 - 2004.01
- Responsible for development, integration and programming of NETg learning products.
- Drive product innovation and process improvement to enhance operational efficiency and customer satisfaction.
- Led our department through the process of preparing for ISO audits, achieved and retained certification.
- Executed comprehensive document transformation within ISO database, utilising advanced software tools and adherence to ISO standards.
- Managed scheduling and production of audio within the audio studio.
- Fulfilled holiday and maternity cover for team lead.
Skills
- Administrative support
- Confident user of Microsoft Office, Windows, Sage, Sage payroll, Salesforce
- Microsoft office suite proficiency
- Office equipment operation
- Attention to Detail
- Financial reporting
- Order processing
- Reporting and documentation
- Highly organised
- Maintaining office records
Certification
- Higher Diploma in Computer Science and multimedia
- Train the trainer certification
- Supervisory Management certification
- Internal ISO auditor certification
- Coaching and mentoring
Affiliations
- Swimming
- Hiking
- Alternative health therapies
INTERESTS AND HOBBIES
I enjoy farming duties in my spare time. Avid enthusiast of the Burren region and farming in disadvantaged areas, forestry, as well as interest in the arts, walking, hiking and swimming, along with alternative health therapies.
Timeline
Payroll Data Administrator
eFlexes Staffing & Recruitment
2025.03 - 2026.03
Mrs Claus
Santa’s Workshop, Aillwee Burren Experience
2024.10 - 2025.12
Office and Accounts Administrator
O’D Cleaning Supplies Ltd.
2023.08 - 2024.09
Office administrator
West and Green
2023.01 - 2023.01
Home care assistant
Various employers
2019.01 - 2026.03
Personal Advisor
Turas Nua
2016.01 - 2019.01
Office cleaner
Slattery and Partners
2014.01 - 2023.01
Service administrator
Enva
2013.01 - 2013.01
Accounts assistant
Cagpo Solutions
2007.01 - 2014.01
Customer Service Representative
ICT Group
2004.01 - 2007.01
Senior Product Development and Audio Engineer
Thomson NETg
1999.01 - 2004.01