Mary Gibsey
Athenry,County Galway
Summary
Enthusiastic Sales Role with 10+ years of experience in customer facing roles.
Overview
11
11
years of professional experience
Work History
Grocery Sales Rep and Merchandiser
PRL In Market Solutions
Dubline, Dublin
07.2017 - 01.2024
- Fostered strong customer relationships through exceptional service.
- Enhanced brand visibility by merchandising.
- Developed comprehensive knowledge of product offerings.
- Handled high volume orders.
- Built rapport with managers of retail store managers.
- Achieved improved product placement on floor display.
Store Manager
The Zip Yard Galway
Merchants Rd , Galway City
11.2012 - 07.2017
- Improved customer service by efficiently handling queries and complaints.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Built strong relationships with regular customers for repeat business.
- Trained new staff members.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Amplified brand awareness by building relationships with local businesses.
Education
Bachelor of Arts - Public Relations and Communications
Institute Technology
Carlow 09/2008 - 06/2010
Skills
- Customer Service
- Customer relations
- Product knowledge
- Social media platforms knowledge
- Social media content design
- Social media platforms familiarity
- Social media for engagement
- Social media advertising experience
- Customer focus
- Cash handling
References
References available upon request.
Timeline
Grocery Sales Rep and Merchandiser
PRL In Market Solutions
07.2017 - 01.2024
Store Manager
The Zip Yard Galway
11.2012 - 07.2017
Bachelor of Arts - Public Relations and Communications
Institute Technology
09/2008 - 06/2010
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