Mary Dolan
Galway,Ireland
Summary
Compassionate and motivated individual with natural ability to connect with people and provide empathetic support, coupled with strong communication and problem-solving skills. Proficient in offering assistance and patience in challenging situations. Ready to contribute positively for daily assistant role, leveraging a background in hospitality and healthcare.
Overview
23
23
years of professional experience
Work history
Support Worker
Nua Healthcare
Limerick, Ireland
05.2021 - 12.2024
- Maintained safe environment whilst ensuring individuals comfort and dignity.
- Administered medication with rigorous planning and recordkeeping.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
Cafe & Deli worker
Dunnes Stores
Limerick, Ireland
01.2020 - 04.2021
- Ensured cleanliness of deli and cafe sections, contributing to pleasant and efficient customer service.
- Monitored all deliveries to correspond with invoices.
Chef de Partie
The Buttery Limerick
Limerick , Ireland
09.2019 - 01.2020
- Adapted quickly under high-pressure situations in fast paced environment.
- Ensured all health and safety regulations were adhered to.
Profit Sharing Partnership
Tuckshop, Eleven 11, Kingdom Cafe & Nourish Cafe
Sydney, Australia
03.2014 - 11.2018
- Worked flexible hours, covering nights, weekends and bank holidays.
- Implemented quality control measures, enhanced product standard. Created collaborative work environment for positive team dynamics.
- Managed vendor relationships to ensure timely delivery of services.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving cafe footfall.
- Analysed operations to improve cafe efficiency and service levels. Initiated change processes to adapt to evolving market conditions.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
Cafe Group Operations Manager
City Espresso
Sydney, Australia
01.2008 - 12.2013
- Streamlined operations by implementing efficient work processes.
- Coordinated hiring, recruitment and training strategies to build successful cafe teams
- Established clear budgets and cost controls strategies to meet objectives. Managed inventory to avoid stock shortages or excesses.
- Developed promotional strategies, driving increase in sales volume. Analysed operations to improve cafe efficiency and service levels.
Production line
Medtronic & Boston Scientific
Galway, Ireland
03.2006 - 02.2007
- Carried out day-to-day duties accurately and efficiently.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Commis Chef, Chef de Partie
Kielys of Donnybrook, La Finezza
Dublin, Ireland
03.2002 - 05.2006
- Trained under experienced chefs increasing professional culinary skills. Provided support to head chef improving speed of service delivery
- Mastered various cooking techniques with ongoing practice and mentorship from senior chefs.
- Controlled and minimised food waste. Cooked and presented dished in line with standardised recipes.
Education
Certificate - Mapa Training, Basic First Aid, Kardex & Medications
Nua Healthcare
In house trainingCertificate - Barista Training & Latte Art Training
Barista Training School
SydneyLeaving Certificate - Secondary Education
Colaíste Seosaimh
Glenamaddy Certificate Level 5 - Small Business Management
AACA
SydneySkills
- Cultural awareness
- Patience under pressure
- Resilient personality
- Compassionate attitude
- Effective time management
- Communication skills
- Driving licence
- Available for work in Galway, Mayo, Sligo, Dublin, Kildare, Wicklow, Limerick, Waterford and Kilkenny
Additional Information
Bouldering, Swimming, Reading, Singing
References
References available upon request
Timeline
Support Worker
Nua Healthcare
05.2021 - 12.2024
Cafe & Deli worker
Dunnes Stores
01.2020 - 04.2021
Chef de Partie
The Buttery Limerick
09.2019 - 01.2020
Profit Sharing Partnership
Tuckshop, Eleven 11, Kingdom Cafe & Nourish Cafe
03.2014 - 11.2018
Cafe Group Operations Manager
City Espresso
01.2008 - 12.2013
Production line
Medtronic & Boston Scientific
03.2006 - 02.2007
Commis Chef, Chef de Partie
Kielys of Donnybrook, La Finezza
03.2002 - 05.2006
Certificate - Mapa Training, Basic First Aid, Kardex & Medications
Nua Healthcare
Certificate - Barista Training & Latte Art Training
Barista Training School
Leaving Certificate - Secondary Education
Colaíste Seosaimh
Certificate Level 5 - Small Business Management
AACA