Summary
Overview
Work history
Education
Skills
Timeline
Generic

Mary Devereaux

Dublin,Ireland

Summary

Highly skilled professional with exceptional communication abilities and a strong focus on customer satisfaction. Adept at thriving in dynamic, fast-paced environments while maintaining meticulous attention to deadlines and prioritising tasks effectively. Proficient in computer applications, including Word, Excel, and SAP, with a proven ability to work both independently and collaboratively as part of a team. Demonstrates a positive attitude, excellent interpersonal skills, and a commitment to continuous learning and development through further training.

Overview

30
30
years of professional experience
5
5
years of post-secondary education

Work history

Home carer

Be independent Homecare
Dún Laoghaire, Ireland
09.2022 - Current
  • Managed client records to ensure accuracy for effective health monitoring.
  • Assisted in all aspects of personal care, prioritising comfort and dignity.
  • Encouraged independence and self-belief while aiding individuals with daily activities.
  • Strictly adhered to privacy regulations, respecting confidentiality rights of all clients.
  • Provided companionship to alleviate feelings of loneliness in patients.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
  • Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
  • Maintained hygienic living environments through regular cleaning.

Bank official

Bank of Ireland
Cabinteely, Ireland
09.2002 - 11.2018
  • Promoted teamwork among colleagues to foster a harmonious working environment.
  • Ensured compliance with regulations to maintain an organised workflow.
  • Managed customer queries, resulting in improved satisfaction levels.
  • Enhanced data accuracy through meticulous record keeping.
  • Streamlined administrative procedures, increasing overall efficiency.
  • Maintained accurate operations records for comprehensive data auditing.
  • Reported suspicious transactions and financial discrepancies to mitigate fraud risks.
  • Communicated professionally and promptly with customers, boosting satisfaction.
  • Responded efficiently to high-pressure situations, showcasing resilience and adaptability.
  • Ensured compliance to banking regulations for safeguarding customer interests.
  • Provided excellent customer service, resulting in positive feedback from clients.

Shop assistant

SuperValu
Killiney, Ireland
05.1995 - 09.2002
  • Balanced till at end of day, ensuring accurate financial records.
  • Coordinated team members to facilitate seamless shift transitions.
  • Handled returns and exchanges according to company policies, enhancing customer satisfaction.
  • Demonstrated professionalism while addressing challenging customer interactions.
  • Trained new cashiers on store procedures to uphold operational standards.
  • Picked items for customer orders, prioritising quality control.
  • Completed restocking promptly after deliveries to ensure product availability.
  • Maintained a clean and appealing shop environment for an enjoyable shopping experience.

Education

Leaving Certificate -

Cabinteely community school
Cabinteely, Dublin18
09.1991 - 05.1996

Post leaving cert - computers

Cabinteely community school
Cabinteely Dublin 18
09.1996 - 05.1997

Skills

  • Excellent Communication skills
  • Excellent team player always willing to help others, I also thrive working on my own
  • Extremely customer focused
  • Thrive in a busy environment
  • Excellent computer skills ( word, excel, SAP)
  • Attention to deadlines
  • Task prioritisation and time management
  • Positive attitude, excellent manners and people skills
  • Excellent Written and verbal communication skills
  • Always eager to learn new skills with further training and development
  • Caring and compassionate

Timeline

Home carer

Be independent Homecare
09.2022 - Current

Bank official

Bank of Ireland
09.2002 - 11.2018

Post leaving cert - computers

Cabinteely community school
09.1996 - 05.1997

Shop assistant

SuperValu
05.1995 - 09.2002

Leaving Certificate -

Cabinteely community school
09.1991 - 05.1996

Similar Profiles

Create profile
Mary Devereaux