Martin Purtill-Kalk
Summary
Keyholder with hands-on retail , bar experience and customer service experience across pet nutrition and high-volume stores and bars, advising customers and managing daily operations. Drives inventory accuracy, cash handling, and loss prevention while improving store presentation and customer satisfaction. Eager to apply leadership and inventory expertise to a supervisory retail role and support team performance.
Overview
6
6
years of professional experience
Work History
Keyholder
Pet Food Depot
Dublin
09.2025 - 02.2026
- Developed in-depth knowledge of animal nutrition brands, ingredients, and dietary requirements.
- Advised customers on suitable products based on animal behaviour, symptoms, and health needs.
- Opened and closed the store and cash registers, ensuring security and cash accuracy.
- Processed deliveries, scanned orders, and placed stock orders efficiently.
- Conducted stock takes and maintained inventory accuracy.
- Managed customer service processes including refunds and loyalty redemptions.
- Pet Food Depot
Sales Assistant
Penneys
Dublin
09.2024 - 01.2025
- Maintained a clean, organized, and visually appealing sales floor.
- Assisted customers with queries, delivering friendly and efficient service.
- Prepared clothing racks for restocking and supported inventory logistics.
- Supported fitting room operations to improve customer satisfaction and store flow.
- Primark
Bartender
Keanes Bar
Clare
04.2024 - 08.2024
- Prepared and served a variety of beverages to customers.
- Engaged customers with friendly conversation and prompt service.
- Maintained cleanliness and organization of the bar area.
- Assisted in inventory management and restocking supplies.
Acting Lead GSR
Hornbacher's Express
North Dakota
06.2023 - 08.2023
- Processed customer transactions, ensuring accuracy in bill payments and money transfers.
- Supervised cashiers and managed the customer service desk during General Manager absences.
- Handled returns and refunds while regulating product sales to maintain compliance with company policy.
- Completed closing procedures and ensured all workstations were organised and secure.
- Coborn's Inc. (USA)
Sales / Checkout Assistant
Centra
Dublin
05.2020 - 05.2023
- Provided exceptional customer service at checkout and on sales floor to enhance customer satisfaction.
- Stocked shelves with merchandise to ensure product availability for customers. and managed the sale of age-restricted products responsibly.
- Ensured store cleanliness by regularly cleaning and organizing display areas. and adherence to sanitisation protocols.
Education
Joint Honours - Film and Music
University College Dublin
Belvedere College S.J
Dublin, IrelandDiploma - CYBERSECURITY
IBAT College Dublin
Skills
- Cash handling
- Stock Control
- Sales Floor Management
- Retail Technology
- Customer service
- Strategic thinking
- Leadership
- Communication
- Creativity
Languages
English
First Language
Timeline
Keyholder
Pet Food Depot
09.2025 - 02.2026
Sales Assistant
Penneys
09.2024 - 01.2025
Bartender
Keanes Bar
04.2024 - 08.2024
Acting Lead GSR
Hornbacher's Express
06.2023 - 08.2023
Sales / Checkout Assistant
Centra
05.2020 - 05.2023
Joint Honours - Film and Music
University College Dublin
Belvedere College S.J
Diploma - CYBERSECURITY
IBAT College Dublin