I have over 25 years' experience in the ICT Infrastructure division, and I have worked in a variety of roles, including Area Supervisor, Site Supervisor, Project Supervisor, Project Manager, Senior Project Manager, and now in my current role as Operations Manager.
I have gained a great deal of experience and knowledge in the construction industry during this time. I have worked on a variety of major projects in the Data Centre, Pharmaceutical, Semiconductor, and Building Services sectors in Ireland, and I am a competent, results-driven manager. I have mainly been working at management level for the past 15 years on semiconductor, pharmaceutical, and hyperscale data centre projects.
Below is an insight into the current duties I carry out in my role as Operations Manager.
- Conduct regular safety audits and risk assessments, adhering to rigorous health and safety standards, to protect staff.
- Facilitate regular weekly QEHS meetings with clients and staff to discuss quality, progress, schedule, commercial issues, and safety issues, and promote a culture of professionalism and safety.
- Organise safety recognition programmes, motivating staff to adhere to best safety practices.
- Monitor project progress, adjusting plans and resources as necessary to achieve objectives.
- Utilise project management software to track project progress, maintaining clear and accurate project documentation.
- I give my full support to my BU leads and MD on all work-related items and tasks.
- Establish clear communication channels, ensuring timely and relevant information flow among project stakeholders.
- Resolve project conflicts and challenges through effective problem-solving and negotiation techniques.
- Develop comprehensive project plans, including timelines, milestones, and resource allocation.
- Create and maintain a collaborative work environment, encouraging team innovation and problem-solving.
- Provide leadership in crisis situations, devising and implementing effective solutions to keep projects on track.
- Achieve desired results by monitoring project progress, anticipating potential bottlenecks, and implementing preventative actions.
- Direct the onboarding and training of new project team members, enhancing team capabilities.
- Manage the project team, coordinating contractor activities to execute projects under budget and within strict deadlines.
- Build strong relationships with clients, subcontractors, and vendors to maintain healthy relationships before, during, and after projects.
- Oversee quality control processes throughout project lifecycles, maintaining high standards of quality from start to finish.
- Deliver status reports to stakeholders for budgeting and planning purposes.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Fostered strong relationships with key stakeholders, including suppliers and clients, to support business objectives.
- Push to improve knowledge and skills among staff, and develop strong, competent teams to deliver the highest quality installs safely, within budget, and on time.
- Participation in the onboarding of new trade partners to meet our fast-growing projects in Europe and Ireland.
- Maintaining awareness of the importance of bringing new clients into the business and constantly working to grow our current client base, while also keeping good relationships with current clients.
- Attending and organising client events to keep bonds strong.