Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Martin Farrelly

Summary

I currently manage a very busy pub, nightclub and off licence in Ballyfermot, it is an extremely busy environment that also serves bar food and carvery. I have developed excellent working relationships with staff and closely monitor every area from Rosters, Banking, Stock, Food, Bookings, Security, Social Media. I have been a Bar Manager since 2002 and have a strong customer focused and professional attitude. I have always been committed to delivering exceptional service and high standards through every role I have had. I am a trust worthy, hard working Manager who is target driven, has a dillligent work ethic and a dedication to providing exceptional all round service.

Overview

24
24
years of professional experience

Work History

Tim Younges, Ballyfermot

Mitton & Co
10.2021 - Current
  • Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
  • Controlled expenses and allocated financial resources to reach budget goals.
  • Selected and mentored senior staff, creating successful leadership team.
  • Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
  • Cultivated strong relationships with stakeholders, including investors, partners, and regulatory bodies.

Ollies Bar and Restaurant, Sandyford

Ellis Group
04.2018 - 08.2021
  • Collaborated with team members to achieve target results.
  • Managed complaints with calm, clear communication and problem-solving.
  • Maintained clean, safe working environments to eliminate accident risks.
  • Built and maintained courteous and effective working relationships.
  • Actively listened to customers to fully understand requests and address concerns.
  • Trained and mentored employees to maximise team performance.

The Belgard Pub, Tallaght

Sean Doyle
10.2014 - 03.2018
  • Demonstrated consistent hard work and dedication to achieve results and improve operations.
  • Trained and mentored employees to maximise team performance.
  • Identified issues, analysed information and provided solutions to problems.
  • Maintained clean, safe working environments to eliminate accident risks.

Naomh Olafs GAA Club, Sandyford

GAA
01.2002 - 08.2014
  • Maintained clean, safe working environments to eliminate accident risks.
  • Engaged with customers to better understand needs and deliver excellent service.
  • Identified issues, analysed information and provided solutions to problems.
  • Built and maintained courteous and effective working relationships.
  • Actively listened to customers to fully understand requests and address concerns.
  • Demonstrated consistent hard work and dedication to achieve results and improve operations.
  • Trained and mentored employees to maximise team performance.
  • Maximised customer engagement and satisfaction by delivering excellent customer service.

Education

Diploma of Higher Education - Hotel, Bar and Restaurant Management

20 Week programme
Online
2020

Skills

  • Employee training
  • Budget management
  • Team building
  • Customer relationship management
  • Conflict resolution
  • Performance analysis
  • Safety management
  • Quality assurance
  • Problem solving
  • Communication skills
  • Leadership
  • Calm under pressure
  • Complaint handling and resolution

Interests

  • I have a collection of Movie Memorabilia
  • I am a hopeful Everton Supporter
  • I enjoy travelling with my wife
  • I love to spend time with my family
  • I enjoy playing Chess, pool and pitch and putt

Timeline

Tim Younges, Ballyfermot

Mitton & Co
10.2021 - Current

Ollies Bar and Restaurant, Sandyford

Ellis Group
04.2018 - 08.2021

The Belgard Pub, Tallaght

Sean Doyle
10.2014 - 03.2018

Naomh Olafs GAA Club, Sandyford

GAA
01.2002 - 08.2014

Diploma of Higher Education - Hotel, Bar and Restaurant Management

20 Week programme
Martin Farrelly