Mark Nolan
Dublin,,Ireland.
Summary
Accomplished professional with WSET Level 3 Award and extensive expertise in wine, spirits, and beer. Demonstrates strong capabilities in sales analytics, supplier negotiation, and inventory management, complemented by exceptional customer service skills. Adept at executing promotional plans and maintaining composure under pressure to drive business success. Committed to leveraging industry knowledge and analytical proficiency to achieve strategic goals within the beverage sector.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
Off-Licence Buyer
Fresh The Good Food Market
Dublin, Ireland
12.2016 - 09.2024
- Developed product selection & pricing strategy for multiple stores which achieved over 20% increase in alcohol sales in first 5 years.
- Training of new staff in product knowledge, ordering procedures and merchandising of alcohol sections.
- Attended trade shows, building strong networks.
- Assessed potential suppliers, ensuring quality and reliability.
- Ensured timely delivery of products, maintaining customer satisfaction levels high.
- To reduce expenses, negotiated bulk purchase deals with suppliers.
Wine Manager
Fresh The Good Food Market
Dublin, Ireland
12.2014 - 12.2016
- Educated customers about different wines, enhancing their shopping experience.
- Increased alcohol selection diversity by identifying weaknesses in current selection leading to 10% sales increase.
- Boosted clientele satisfaction with implementation of wine tasting events.
- Managed staff training for improved customer service and product knowledge.
Assistant Manager
McCabes Wines
Dublin, Ireland
07.2010 - 12.2014
- Provided excellent customer service leading to repeat business and customer loyalty.
- Executed product orders to ensure adequate levels of stock
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
Education
WSET Level 3 - Wines & Spirits
Cooks Academy
Dublin 12.2013 - 02.2014
WSET Level 2 - Wines & Spirits
Cooks Academy
Dublin 04.2012 - 06.2012
Bachelor of Science - Sports Management
University College Dublin
Dublin 09.2005 - 05.2008
Skills
- WSET Level 3 Award
- Extensive Wine, Spirits, Beer Knowledge
- Sales Analytics
- Supplier Negotiation
- Customer Service
- Inventory Management
- Promotional Plan Execution
- Calm Under Pressure
References
Available On Request
Timeline
Off-Licence Buyer
Fresh The Good Food Market
12.2016 - 09.2024
Wine Manager
Fresh The Good Food Market
12.2014 - 12.2016
WSET Level 3 - Wines & Spirits
Cooks Academy
12.2013 - 02.2014
WSET Level 2 - Wines & Spirits
Cooks Academy
04.2012 - 06.2012
Assistant Manager
McCabes Wines
07.2010 - 12.2014
Bachelor of Science - Sports Management
University College Dublin
09.2005 - 05.2008
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