Mariusz Matuszczyk
Ballincollig,Ireland
Summary
Tech enthusiast specializing in IT solutions that resolve complex business challenges and improve organizational efficiency. Demonstrated expertise in international logistics, customer service, and strategic planning, supported by advanced skills in Microsoft Office and analytical problem-solving. Strong communication and interpersonal abilities foster effective stakeholder relationships. Committed to performance optimization and information security, with a history of innovative thinking and team leadership.
Overview
25
25
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work history
Specialist/Manager Deal Management Team
MBCOM VMware by Broadcom Representatives
Remote, Ireland
2024.09 - 2026.02
- Collaborate and partner with the Legal Dept to continue the DMT/Legal Engagement model
- Responsible for identifying contractual risks and suggesting alternatives that lead to the best solution for VMware and its customers.
- Follow internal business processes and seek appropriate guidance/approvals to resolve situations deviating from standard processes or fallbacks.
- Participate in customer communications to deliver optimal solutions
- Coach and mentor DMT Analysts in deal management and commercial acumen
- Be a strategic advisor for Sales and the Business
- Exercise independent judgment leading the deal from quote to closing.
- Expertly Navigate organizational structure and build relationships of trust with stakeholders.
- Identify areas of potential impact of revenue recognition, understand implications, and be able to articulate impact to relevant stakeholders.
- Demonstrate the ability to articulate and negotiate commercial terms and maintain a holistic deal assessment.
- Demonstrate advanced knowledge of tools required, identify system issues, and raise awareness to solve them.
- General understanding of products/services, their product family, and bundle components. Proactively identify inconsistencies in structuring and coach Sales accordingly.
- Partner with Regional DMT Senior Manager to support strategic priorities.
Specialist, Order Management
VMware Unlimited Company
Ballincollig, Ireland
2016.12 - 2024.08
- Accurately review and enter order data as per company requirements.
- Handle purchase order reconciliation to quote, contract terms and program requirements.
- Adhere to all compliance guidelines including SOX (Sarbanes-Oxley-US Regulations) and export regulations.
- Maintain all published SLAs for order processing and fulfilment.
- Interact with sales teams, channel partners and numerous internal groups as required to support the order-to-invoice process.
- Participate in projects and initiatives related to quality, data migration, SKU testing and operational efficiency.
- Deliver on ad-hoc assignments as business requires.
- Dealing with daily escalations rising inside the Company and also with the escalations coming from all Distributors or sales and Customers.
- Prioritizing workload in order to meet customers’ needs.
- Dedicated point of contact for Global Customers
- Reducing and maintaining healthy level of backlog
- Managing Customer Relationships over QBR and Distributor Trainings
- Developing and maintaining effective relationships with all stakeholders through emails & calls in order to manage procurement activates queries and offer timely resolution of issues.
Analyst Deal Management Team
VMware Unlimited Company
Ballincollig, Ireland
2016.12 - 2024.08
- Collaborate and partner with the Legal Dept to continue the DMT/Legal Engagement model
- Responsible for identifying contractual risks and suggesting alternatives that lead to the best solution for VMware and its customers.
- Follow internal business processes and seek appropriate guidance/approvals to resolve situations deviating from standard processes or fallbacks.
- Participate in customer communications to deliver optimal solutions
- Coach and mentor DMT Analysts in deal management and commercial acumen
- Be a strategic advisor for Sales and the Business
- Exercise independent judgment leading the deal from quote to closing.
- Expertly Navigate organizational structure and build relationships of trust with stakeholders.
- Identify areas of potential impact of revenue recognition, understand implications, and be able to articulate impact to relevant stakeholders.
- Demonstrate the ability to articulate and negotiate commercial terms and maintain a holistic deal assessment.
- Demonstrate advanced knowledge of tools required, identify system issues, and raise awareness to solve them.
- General understanding of products/services, their product family, and bundle components. Proactively identify inconsistencies in structuring and coach Sales accordingly.
- Partner with Regional DMT Manager to support strategic priorities.
Customer Service Management Representative
Kuehne Nagel
Cork, Ireland
2014.02 - 2016.12
- Analysing and reviewing customer & partner documentation, POs & Invoices
- Creating internal and external process delivery documentation
- Being responsible for creating and maintaining successful relationships with all stakeholders; driving and owning communication between various parties.
- Dealing with daily escalations rising inside the firm and also with the escalations coming from all stakeholders.
- Communicating with suppliers, customers & partner companies outside the company and various departments inside the organisation
- Clarify open issues such as pricing and missing order information and invoicing.
- Prioritizing workload to meet customers’ needs.
- Project Management: driving projects, meeting deadlines and milestones timelines, working together with the project teams to act on deliverables, as well as working individually on single phases and pre-launch testing.
Logistics Co-Ordinator
EMC Logistics and EMC Operations Coordinator
, Ireland
2014.02 - 2015.10
- Coordinating Airfreight and Road freight Operations - export and import documentation, suppliers liaison, running and driving status calls. Assessment and preparation of loading lists.
- Accurate data processing of logistics records
- Order Management – receiving and hobbing
- Dedicated point of contact for customers and global carriers
- Providing excellent customer service by meeting very high vendors' expectations and rectifying problems such as damages, shortages and weight discrepancies
- Reducing and maintaining a healthy level of backlog
- Coordinating transport of materials and managing the timely flow of Orders
- Reporting: Running several reports daily to demonstrate the current status of operations, for example, daily MIT & stage product reports, Weekly MIT and customer reports, Quarantine Reports and ad-hoc reports as requested by customer and management
Purchasing Assistant
HI POWER Ltd.
Cork, Ireland
2012.10 - 2014.02
- Managing Supply Chain activities with responsibility for purchase & delivery.
- Managing Customer Relationships by assisting with pricing issues & queries.
- Validating Pricing information by maintaining the price files for internal departments.
- Ensuring that all work was carried out in line with targets and deadlines and as per required organisational regulations, procedures & agreements.
- Full adherence to all organisational policies, procedures, and regulatory requirements continually.
- Developing and maintaining effective relationships with all stakeholders through emails & calls to manage procurement activities queries and offer timely resolution of issues.
- Filing Suppliers invoices & managing Disputed Invoices.
- Reporting daily status of orders, supporting cross-functional activities – all order types & across other departments (finance, revenue, goods-in, goods-out).
Quality Supervisor
Protech Performance Plastics EMC Department
Cork, Ireland
2010.05 - 2011.09
- Supervised quality assurance processes to ensure compliance with industry standards.
- Developed and implemented training programmes for staff on quality control procedures.
- Conducted regular audits of production processes to identify areas for improvement.
- Collaborated with engineering teams to resolve quality issues and implement solutions.
Product Final Audit
DHL (EMC kitting area)
Cork, Ireland
2008.11 - 2010.05
- Conducted thorough audits of final products to ensure compliance with quality standards.
- Monitored and assessed operational processes to identify areas for improvement and efficiency.
- Collaborated with team members to resolve discrepancies found during audit procedures.
- Implemented corrective actions based on audit findings to enhance overall product quality.
Airport Staff
Servisair
Cork Airport, Ireland
2008.03 - 2008.10
- Assisted with baggage handling processes ensuring efficient turnaround times.
- Coordinated passenger check-in procedures enhancing overall customer experience.
- Managed lost luggage claims providing timely updates to affected passengers.
- Maintained cleanliness and organisation of designated airport areas promoting safety.
Supervisor
Protech Perf. Plastics
Cork, Ireland
2006.01 - 2008.03
- Promoted to Supervisor
- Supervised daily operations to ensure adherence to production schedules and quality standards.
- Mentored junior staff to enhance skills and improve overall team performance.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Organised team resources, resulted in improved project timelines.
- Fostered a positive work culture to boost employee morale.
Supervisor
Mortgages and Loans Office for Xellion
Gorzów Wielkopolski, Poland
2001.01 - 2005.12
- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Led team meetings to discuss objectives, address challenges, and enhance communication among staff.
- Mentored junior staff members, providing guidance on best practices and operational procedures.
- Implemented process improvements, streamlining workflows and increasing overall efficiency in production.
Education
Bachelor’s degree - Finance, Bookkeeping
PWSZ Gorzow Wielkopolski
Gorzów wielkopolski, PolandSkills
- PC Literate – Salesforce, CPQ, CRM and ECMS (contract Drafting) SAP BI, MS Office, SAP (Purchasing), MS Windows, Installation and Configuration
- Strong computer and analytical skills
- Familiarity with Social Media, very good communication skills
- Relation Creation specialist
- Teamwork: very adaptable with ‘easy fit’ to any team
- Good team player along with the ability to work on own initiative
- Analytical & problem-solving skills Ad-hoc work tasks adaptability & flexibility
- Available to work flexible hrs as business dictates
- International Logistics, Customer Service, Reporting, Transportation
- Shipping, Project Planning, Customer Support, Road Freight, Air Freight - Logistics management
- Innovative thinking
- Excel proficiency - Advanced Excel
- Intercultural competence
- Cloud computing
- Employee training
- Stakeholder management
- Business process improvement
- Information analysis
- Client Relationship Management
- Profit and loss understanding
- Performance optimisation
- Information security
- Document formatting expertise
- Prioritisation expertise
- Confidentiality awareness
- Stress resilience
- Decision-Making confidence
- Organisational proficiency
- Basic accounting understanding
- Email handling efficiency
- Data entry proficiency
- Microsoft Office Suite Mastery
- Customer Service
- Invoice processing
- Team Leadership
- Strategic planning
- Data Entry
- Inventory control
- Order processing
- Conflict Resolution
- Data analysis
- Results oriented approach
Certification
- 2018 - QQI Training Delivery and Evaluation
- 2014 – Air Cargo Security Module 11
- 2014 – MS Excel (expert course- at Kuehne + Nagel)
- 2013 - MS Office Specialist (EXCEL Core)
- 2008 - Managing People Effectively at Work (Cork College of Commerce)
Languages
English: Fluent
Polish: Fluent
German: Basic
Affiliations
- Walking
- Fishing
- Self Improvement