I graduated from high school with a mechanical technician degree in industrial machinery. My main work experience was built in a customer service environment in the hospitality industry and later on I've started pursuing a career in the security sector. My most recent and current career as a telecoms technician is focused on tech support and data solutions in which I find satisfaction by developing new skills and knowledge, and being able to assist customers, assess situations and resolve various tasks.
Security Officer - Static, Door Supervisor Corporate security (Penrose Dock/Apple Distribution International)
Mater Private Hospital, City Gate Plaza, Cork
- Patrolling and inspecting premises
- Assigning and completing work orders in FLEX
- Visiting hours announcement
- Plant room inspections (Inspecting equipment on each level and department while inputting data into tablet as required for each inspected element)
- CCTV monitoring
- Fire and Safety Inspection(Emergency routes, emergency lighting, fire equipment, Fire PC)
- Communicating with Top Security staff in case of suspicious activities or security breaches
- Activating/deactivating security alarm
- Inspecting goods and deliveries lift
- Closing/opening shutters/barriers
- Pager tests
- Intercom communication for outside hours visits or deliveries
- Editing and sending shift report to site supervisors
- Access control
- Internal and external patrols
- Comms rooms inspections
- Answering calls
- Transferring calls to the appropriate department
- Sending e-mails
- KPI Input Data
- Admitting and discharging patients
- Modifying required data in Citrix Xen App
- Meeting, greeting and directing patients, contractors, doctors
- Sending and receiving samples via taxis and/or couriers
- Ordering taxis for patients and staff
Digital Skills: Microsoft Word, Microsoft Powerpoint, Outlook, FlexApp, EFT/POS, Citrix XenApp, OBS Studio, FW Worship, iZotope Ozone 8/9, FL Studio, Microsoft Excel, Zoom
Job-related skills
Housekeeping: - Use of hand pallet truck - General tasks concerning the workplace - Floorcare(Scrubber-dryer machine, Buffer Machine) - Mopping - Vacuuming - Dusting - Window Cleaning - WC area cleaning - Collecting and removing rubbish and waste materials - Use of baling machine for compacting cardboard
Front Desk: - Answering calls - Transferring calls to the appropriate department - Sending e-mails - KPI Input Data - Admitting and discharging patients - Modifying required data in Citrix Xen App - Meeting, greeting and directing patients, contractors, doctors - Sending and receiving samples via taxis and/or couriers - Ordering taxis for patients and staff
Security: - Patrolling and inspecting premises - Assigning and completing work orders in FLEX - Visiting hours announcement - Plant room inspections (Inspecting equipment on each level and department while inputting data into tablet as required for each inspected element) - CCTV monitoring - Fire and Safety Inspection(Emergency routes, emergency lighting, fire equipment, Fire PC) - Communicating with Top Security staff in case of suspicious activities or security breaches - Activating/deactivating security alarm - Inspecting goods and deliveries lift - Closing/opening shutters/barriers - Pager tests - Intercom communication for outside hours visits or deliveries - Editing and sending shift report to site supervisors - Access control - Internal and external patrols - Comms rooms inspections - Private events security
Hospitality Skills: - Interactive communication - Host - Conference and banqueting - Room Service - Bartending - Food and beverage serving - Presenting special offers - Maintaining a safe and clean environment at work - Setting up the workplace - Delivering high quality service
Samuil Isopescul Technical College - Suceava, Romania
• Mechanical Technician - Industrial Machinery
• Thesis - Milling Machines
• Practical skills/Work experience - Auto mechanic apprenticeship in Citroen Dealership Auto Shop Suceava