Mariia Hrab
Manorhamilton,Leitrim
Summary
Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Hardworking managare brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. Customer-oriented managare with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Administrator
Cluainin Voluntery Housing
Manorhamilton, Leitrim
09.2022 - Current
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managing 67 buildings and over 150 tenants
Entrepreneur
Mariia Hrab
Kyiv, Ukraine
04.2019 - 02.2022
- Assessed operational performance, evaluating KPIs to identify and resolve underperforming areas.
- Applied digital marketing tactics to drive business growth and awareness.
- Developed and executed comprehensive business strategy, aligning organisational goals with market opportunities and competitive landscape.
- Developed winning sales strategies to drive revenue.
- Facilitated team-building and morale-boosting activities to support employee satisfaction.
- Established budgets based on historical, current and forecasted business data.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Created and led successful business culture focused on performance.
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
Banker
Ukrsibbank BNP Paribas GROUP
Kyiv, Ukraine
02.2010 - 12.2018
- Maintained up-to-date knowledge of legislation and policy changes.
- Directed and supported clients through expansion of corporate and personal entities.
- Utilised financial modelling to predict outcomes.
- Devised positive solutions to customer queries, maintaining satisfaction with banking services.
- Advised customers on investment opportunities to maximise savings potential.
- Processed accurate retail, commercial and personal deposits and advised on available funds.
- Built and carefully managed loyal, profitable client bases.
- Promoted bank products and services to maximise customer investments.
Education
NFQ7 - Economy
National Academy of Statistics, Accounting and Aud
Kyiv/ Ukraine 09.2008 - 05.2012
Skills
- Project scheduling
- Workflow planning
- Presentation design
- Operations management
- Employee management
- Database administration
- Motivational leadership style
- Social media marketing
- Customer-focused
Accomplishments
System 5/95
I enjoy drawing.
I love capturing video and photos for businesses on social media platforms.
Watching movies in English.
Reading books on self-improvement and business."
Awarded 2 prestigious honors for Best Boss, demonstrating exceptional leadership qualities.
Spearheaded record-breaking sales within my group through effective management strategies and team motivation."
Languages
English
Advanced
Ukrainian
Native
Affiliations
- I I enjoy drawing. I love capturing video and photos for businesses on social media platforms. Watching movies in English. Reading books on self-improvement and business."
Timeline
Administrator
Cluainin Voluntery Housing
09.2022 - Current
Entrepreneur
Mariia Hrab
04.2019 - 02.2022
Banker
Ukrsibbank BNP Paribas GROUP
02.2010 - 12.2018
NFQ7 - Economy
National Academy of Statistics, Accounting and Aud
09.2008 - 05.2012
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