Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Operations Analyst
TikTok
Dublin, Ireland
06.2023 - Current
Play a crucial role in optimizing and improving an internal platform's performance.
Act as a primary point of contact for Brand Innovation and TikTok Creator Marketplace projects.
Produce crucial documents including PRDs and Release Notes.
Responsible for analyzing user data and feedback to identify areas for improvement and develop strategies to enhance user experience.
Collaborate with cross-functional teams to implement changes and monitor their impact.
Model Optimization Specialist
TikTok
Dublin, Ireland
12.2020 - 06.2023
Played a critical role in improving the performance of the platform's recommendation algorithms.
Analyzed user data, trends and applied EMEA market knowledge to identify areas for policy optimization.
Worked closely with the engineering, data science and policy teams to implement changes.
Acted as a Senior Project POC and contributed to 5 global policy changes.
Delivered over 100 trainings to Quality Analysts, New Hires, and new Project Managers.
Media Planning Intern
Core
Dublin, Ireland
07.2017 - 08.2017
Researched media outlets and identified potential opportunities for client campaigns.
Developed plans to reach target audiences through different media channels.
Created schedules for media placements, monitored performance, and tracked results.
Compiled competitive analysis reports to identify the best placement options.
Analyzed data from surveys, focus groups, or other research tools to inform planning decisions.
Education
Bachelor of Arts - Sociology And Information & Social Computing
University College Dublin
Dublin, Ireland
06.2020
High School Diploma -
Campion School
Athens, Greece
06.2017
Skills
Interpersonal Communication
Requirements Definition
Cross-Functional Teamwork
Root Cause Analysis
Project Management
Accomplishments
Recognized for excellent performance results with E grades across several performance reviews.
Secured position through a competitive internal process.