Marie Mc Cauley
Letterkenny
Summary
Motivated senior stylist with extensive experience in client consultations, hair services, and product recommendations. Committed to enhancing client satisfaction through effective communication and mentoring junior stylists while maintaining efficiency in appointment management.
Overview
13
13
years of professional experience
Work History
Senior Stylist
Rickys Hair & Makeup
Letterkenny, Ireland
12.2020 - 09.2024
- Performed hair coloring, cutting, and styling using industry-standard techniques.
- Provided professional hair styling services to customers, including cutting, coloring, and highlighting.
- Consulted with clients to tailor hairstyles and services to individual preferences.
- Recommended hair care products to elevate client satisfaction and foster loyalty.
- Trained junior stylists on best practices and current hair trends.
- Managed appointment schedules to streamline client flow and enhance service delivery.
Senior Stylist
Atelier Hair Company
Derry
09.2013 - 12.2020
- Colored, cut, and installed extensions based on client reference photos to achieve desired looks.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended tailored products to customers to address specific concerns and enhance client satisfaction.
- Increased retail sales by promoting salon products and services through personalized recommendations.
- Set up workstation and treatment room with necessary products, equipment and supplies for daily appointments.
- Conducted weekly inventory checks and coordinated product orders to maintain stock levels.
- Provided reception support by answering incoming calls, managing appointment scheduling, and greeting clients warmly.
Junior Stylist
Patrick Gildea Hairdressing
Letterkenny
11.2011 - 07.2013
- Shampooed, blow-dried, and colored clients.
- Greeted and set up clients, ensuring they had a comfortable and enjoyable experience.
- Participated in training events to expand skills and stay updated on industry trends.
- Carried out various stock takes and cleaning duties.
Sales Assistant
E.S supplies
Arranmore island
05.2011 - 08.2011
- Delivered attentive customer service, contributing to positive customer experiences and feedback.
- Informed customers about special promotions, store policies, and refund procedures to ensure clarity and compliance.
- Managed till balance counts and handled payments in line with regulations.
- Opened merchandise boxes and stocked sales floor racks and shelves with latest items to enhance product availability.
Education
Leaving Certificate -
Gairmscoil Mhic Diarmada
Arranmore Island01-2011
NVQ Level 2 - Hairdressing
Fas-Gweedore
DonegalSkills
- Shampooing and blow drying
- Hair coloring
- Styling techniques
- Appointment management
- Customer service
- Time management
- Adapts under pressure
- Following instructions
- Effective communication
- Eager learner
- Empathy awareness
Timeline
Senior Stylist
Rickys Hair & Makeup
12.2020 - 09.2024
Senior Stylist
Atelier Hair Company
09.2013 - 12.2020
Junior Stylist
Patrick Gildea Hairdressing
11.2011 - 07.2013
Sales Assistant
E.S supplies
05.2011 - 08.2011
Leaving Certificate -
Gairmscoil Mhic Diarmada
NVQ Level 2 - Hairdressing
Fas-Gweedore