Dedicated Dental Receptionist adept at greeting patients with a smile and efficiently managing front desk operations. Proficient in handling insurance claims, multi-line phone systems, and addressing patient concerns.
Overview
43
43
years of professional experience
Work History
Dental Receptionist
Ashgrove Dental
Naas , Co Kildare
09.2020 - Current
Handled incoming calls and scheduled appointments.
Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
Created a welcoming environment for patients by providing exceptional customer service at all times.
Prepared correspondence letters for insurance companies related to claims processing.
Verified patient's eligibility for benefits under various insurance plans.
Processed referrals to specialists when required by the dentist.
Ensured that all HIPAA regulations were followed while handling confidential patient information.
Monitored supply levels within the office and ordered new materials as needed.
|Sales Assistant
Junction 14 Services
Monasterevin
04.2018 - 02.2020
Processed transactions quickly and accurately, maintaining a balanced cash drawer.
Provided excellent customer service in a very fast-paced environment.
Replenished merchandise on shelves as needed throughout the day.
Organized stockroom shelves, racks and bins according to store layout and product categories.
Assisted in creating displays to promote products.
Supervisor
Supervalu
Sallins
10.2015 - 04.2018
Provided customer service support and handled customer inquiries.
Ensured compliance with all company policies relating to employee conduct, safety procedures and product quality standards.
Performed periodic stock counts of merchandise inventory items.
Maintained up-to-date records of all transactions related to sales activities.
Supported business performance targets to drive improvements in sales and customer satisfaction levels.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Processed cash, credit and check transactions with POS system and cash register.
Managed consistent and efficient floor recoveries to maintain clean and organized sales floor.
Delegated work to staff, setting priorities and goals.
Dental Receptionist
Carlow Dendal Centre
Carlow
06.2012 - 09.2012
Greeted patients, provided them with necessary paperwork, and verified insurance information.
Answered incoming calls, scheduled appointments, and confirmed patient visits.
Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
Collected payments from patients in accordance with established policies and procedures.
Ensured that all HIPAA regulations were followed while handling confidential patient information.
Childcare Provider
Bambini's Playgroup
MIll Hill London
09.2005 - 07.2009
Assisted in developing and implementing lesson plans to meet the individual needs of each child.
Maintained daily records of activities, behaviors, meals and naps.
Observed children's behavior and development, communicate information with parents.
Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Planned field trips to local parks, libraries and other educational places.
Worked collaboratively with co-workers to ensure safety of all the children in care.
Healthcare Assistant
Barnet Care Attendant Scheme
Barnet
06.2006 - 06.2008
Assisted in transferring patients from wheelchair or bed using appropriate techniques.
Administered medications orally or topically as prescribed by physician.
Interacted positively with family members of patients while delivering compassionate care.
Provided physical support to assist patients with bathing, dressing and toileting.
Dental Nurse Assistant
Dent Temp Agency
Barnet
09.2004 - 03.2005
Dental Receptionist
Kenton Dental Anaesthetic Clinic
Middlesex
09.1995 - 12.1996
Dental Receptionist
Kilburn Corner Dental
Kilburn London
07.1992 - 09.1995
Dental Nurse
Westbourne Dental Surgery
London
03.1990 - 05.1992
Dental Nurse
Prince Akpabio Dental Surgery
London
07.1986 - 03.1990
Assistant Sales Manager
RHM Bakery
London
01.1982 - 01.1990
Education
EMT Level Practioner - Emergency Medical Technician
Emergency Services Training Institute
Ballymount Dublin
05-2013
NVQ Level 2 Health Care -
Barnet Care Scheme
Barnet UK
09-2008
Level 3 Diploma Childcare -
Barnet College
Whetstone UK
06-2006
Level 2 Diploma Access To Nursing -
Barnet College
Whetstone Uk
06-2002
Diploma Dental Surgery -
Temp Dental
Barnet UK
09-1994
GED -
Sion Manning Girls School
London
01-1982
Skills
Well-developed communication and interpersonal skills
Excellent planning and organizational skills
Ability to work on own initiative
Proficient in IT skills including Microsoft Office and Excel
Affiliations
Clay Pigeon Shooting
Indoor Bowling
Languages
English
First Language
Italian
Beginner
A1
Accomplishments
Completed Dublin City Marathon 2016, 2018, 2022
References
References available upon request.
Timeline
Dental Receptionist
Ashgrove Dental
09.2020 - Current
|Sales Assistant
Junction 14 Services
04.2018 - 02.2020
Supervisor
Supervalu
10.2015 - 04.2018
Dental Receptionist
Carlow Dendal Centre
06.2012 - 09.2012
Healthcare Assistant
Barnet Care Attendant Scheme
06.2006 - 06.2008
Childcare Provider
Bambini's Playgroup
09.2005 - 07.2009
Dental Nurse Assistant
Dent Temp Agency
09.2004 - 03.2005
Dental Receptionist
Kenton Dental Anaesthetic Clinic
09.1995 - 12.1996
Dental Receptionist
Kilburn Corner Dental
07.1992 - 09.1995
Dental Nurse
Westbourne Dental Surgery
03.1990 - 05.1992
Dental Nurse
Prince Akpabio Dental Surgery
07.1986 - 03.1990
Assistant Sales Manager
RHM Bakery
01.1982 - 01.1990
EMT Level Practioner - Emergency Medical Technician
Emergency Services Training Institute
NVQ Level 2 Health Care -
Barnet Care Scheme
Level 3 Diploma Childcare -
Barnet College
Level 2 Diploma Access To Nursing -
Barnet College
Diploma Dental Surgery -
Temp Dental
GED -
Sion Manning Girls School
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