Marianne Ludden

• I homeschool children through Connacht Classical Co-op every Friday and during midterm breaks, focusing on creating a supportive, engaging, and tailored learning environment for students with a variety of educational needs. I work closely with children who may face challenges such as anxiety or learning difficulties, using adaptable teaching strategies to meet their individual needs and build their confidence. This experience has greatly enhanced my ability to connect with students on a personal level, build trust, and foster a sense of security in their learning. It has also strengthened my skills in empathy, patience, and creative problem-solving, ensuring every student feels included, valued, and empowered to succeed.

• I have taught art in two distinct placement settings: a school in Dublin and another in Castlebar, each located in areas with differing socioeconomic contexts. These experiences allowed me to develop a strong understanding of people and their diverse needs, as I tailored lessons to accommodate a wide range of student abilities and backgrounds. Through differentiation and inclusive teaching strategies, I supported students with varying learning styles, ensuring each felt engaged and valued. My course and real-life teaching experience have greatly enhanced my people skills, enabling me to connect with students and adapt to their unique requirements effectively.

• I clean and prepare food products
• I help customers with their orders, organize orders when they arrive and make orders for the deli.

• I share product knowledge with customers while making personal recommendations. • I maintain friendly and professional customer interactions.

• Deli duties include customer service in a busy environment including slicing meats, attending to a hot bar, salad bar and substation.

• I prepare food products including sandwiches, wraps, ciabattas, bagels and breakfast items and provide helpful and friendly service to each guest.

• I prepare and serve hot and cold beverages such as coffee espresso drinks, iced coffees, blended coffees and tea.

• I routinely thoroughly clean the coffee and espresso machine.

• I provide training to new team members, ensuring they are fully compliant with company policy and expected levels of service.

• I maintain a clean and professional appearance and dining area for guest satisfaction • I operate the till ensuring transactions are recorded and carried out efficiently. I also operate the cash handling on the till at the end of the day.

• I deliver excellent customer service and prompt food and beverage delivery.

Irish house Bar Work

• Assisted with bar work occasionally after shifts at Caroline’s Restaurant, gaining hands-on experience in a fast-paced bar environment.
• Learned to expertly pour and serve quality pints, including Guinness, ensuring proper presentation and customer satisfaction.
• Engaged with customers to provide a welcoming and friendly experience, building strong communication and interpersonal skills.
• Handled cash and card transactions accurately while managing high-pressure situations during busy periods.
• Restocked bar supplies and maintained a clean, organized workspace in line with health and safety standards.

Carolines Cafe

• I provided exceptional, friendly and fast service.

• I greeted guests and escort guests to tables, consistantly checking their requirements and providing a response to their enquiries.

• I presented menus, explaining menu items and making recommendations along with assisting guests with particular food allergies and preferences to select items.

• I accurately recorded orders and partnered with team members to serve food and beverages that exceed guests’ expectations.

• I Inquired about guest satisfaction, anticipated additional needs, and happily fulfilled requests.

• I served and cleared food following correct etiquette.

• I maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

• I created espresso drinks and custom drink orders.

• I operated the till and hand-held cash.

• I carried out kitchen porter duties, including daily deep cleaning, washing and drying cutlery and crockery, and maintaining a clean sink and kitchen area.

• I consistently adhered to quality expectations and standards.

• I delivered exceptional customer service by assisting shoppers with enquiries, locating items, and providing personalised shopping recommendations.
• I operated the till efficiently, processed cash and card payments, and ensured accurate cash handling and register balancing at the end of each shift.
• I worked across various shop departments, including jewellery, clothing, and makeup, offering tailored assistance to customers based on their specific needs.
• I maintained the shop’s tidy and organised appearance by folding and restocking merchandise and ensuring displays adhered to company standards.
• I assisted in inventory management, including tagging and pricing items and conducting stock checks.
• I addressed customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
• I supported team members during busy periods by multitasking between cashier duties and floor assistance.
• I consistently adhered to company policies, including dress code, punctuality, and service quality expectations.
• I helped implement seasonal promotional displays and sales initiatives to attract customers and increase sales.