Mariana Garcia Silva

• Manufacturing machine vision products- assembling parts or all of the products
• Inspecting the quality of the finished product
• S.A.P software used
• Receive and dispatch orders
• Ensuring a clean, tidy and safe working environment
• Provide reports to upper management
• Inspecting inventory for damage and faults
• Picked and packed with speed and precision.

• Assisted high-volume e-commerce businesses in Spain and Mexico with their daily technical support requests.
• Helped finance representatives understand monthly tax invoices and guided companies during bank dispute processes and account fraud activities.
• Managed risk mitigation for company policies related to new users.
• Advised companies on specific payment methods to offer their customers based on business models and targeted markets.

Key Responsibilities and Achievements:

• Customer Service: Worked with the team to provide top-notch service, ensuring guest satisfaction.
• Staff Training: Trained new staff in service techniques and procedures.
• Communication: Coordinated with kitchen staff to meet customer needs promptly.
• Customer Satisfaction: Monitored guest satisfaction, anticipated needs, and fulfilled requests.
• Service Standards: Maintained high service standards to exceed guest expectations.
• Operations: Operated POS system and processed payments accurately.
• Timely Delivery: Ensured timely service delivery within expected timeframes.
• Team Coordination: Promoted positive communication between service and kitchen teams.