MARIANA PASCAN
Summary
Dynamic medical receptionist with proven expertise at Alfa Medics, excelling in patient management and appointment scheduling. Adept at utilizing electronic health records and delivering exceptional customer service. Recognized for enhancing patient flow and maintaining confidentiality, while demonstrating strong communication and problem-solving skills in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
Alfa Medics
Dublin 17
11.2024 - 08.2025
- Greeted patients and visitors warmly upon arrival at the medical facility.
- Managed appointment scheduling and confirmed visits for healthcare providers.
- Collected patient information and verified insurance details efficiently.
- Answered phone calls and directed inquiries to the appropriate departments.
- Maintained patient records by ensuring accuracy and confidentiality of information.
- Assisted with check-in and check-out processes for a smooth patient flow.
- Coordinated communication between patients and medical staff effectively.
- Utilized electronic health record systems to update patient data accurately.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
Laboratory Technician
Tayto Snacks
- I was working in the Quality, assessing the loads of potato before going to Crisp Factory.
Logistics - dispatcher
Nova Lines
- Working as a dispatcher with an American company dealing with the drivers, finding loads and routes throughout the 50 states of America.
Artist-vocalist
Teleradio Moldova
- Working as an Artist-vocalist in Capela Corala, Moldova, Registering songs on a weekly basis, filming tv projects, and having concerts.
Quality Control
Sam-Dennigan
- Working in the Quality Control team. Checking incoming foreign loads, daily intake, stores temperatures, packhouse quality of the products, labels for the Fresh products going to Dunnes Stores.
Education
Training - IVE Heartsaver CPR
ACLS Training Services Ltd
Dublin05-2025
Medical Terminology And Medical Receptionist
The Career Academy
Online Courses01-2024
High School Diploma -
University Bogdan Petricescu Hasdeu
Moldova 07-1999
Skills
- Microsoft Excel
- Computer skills
- Creativity
- Critical Thinking
- Problem Solving
- Public Speaking
- Customer Service Skills
- Teamwork
- Communication
- Patient management
- Appointment scheduling
- Medical terminology
- Electronic health records
- Customer service
- Effective communication
- Attention to detail
- Data entry
- Interpersonal skills
- Payment collection
- EMR / EHR
- Account management
- Appointment setting
- Records maintenance
- Medical transcription
- Patient registration
- Pre-hospital care
- Patient relations
- Letter preparation
- Documentation
- Front desk operations
- Office administration
Languages
- English, fluent
- Romanian, fluent
- Russian,fluent
References
Denise Pike-Manager
Alfa Medics 018474388
alfamedicsgp@gmail.com
References
References available upon request.
Timeline
Medical Receptionist
Alfa Medics
11.2024 - 08.2025
Laboratory Technician
Tayto Snacks
Logistics - dispatcher
Nova Lines
Artist-vocalist
Teleradio Moldova
Quality Control
Sam-Dennigan
Training - IVE Heartsaver CPR
ACLS Training Services Ltd
Medical Terminology And Medical Receptionist
The Career Academy
High School Diploma -
University Bogdan Petricescu Hasdeu