Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Mariana Moraes

Dublin,Ireland

Summary

Currently, I am working as a Food and Beverage Assistant at Ashling Hotel, where I provide exceptional service to guests and support various dining operations. My responsibilities include assisting with food preparation, ensuring cleanliness and organization in dining areas, and delivering a high level of customer satisfaction. and also at events ranging from Graduations, Congresses, Concerts, Corporate Parties and Government events.

In Brazil, I worked in multinational companies in the technology sector for approximately 10 years, coordinating improvement projects. I acted between clients and the development team, being responsible for training and project monitoring.

At this moment, I am looking to deepen my experience in the Hospitality sector and contribute to the company's results.

Overview

17
17
years of professional experience
7
7
years of post-secondary education

Work history

Food and beverage assistant

Ashiling Hotel
Dublin, Ireland
2025.03 - Current
  • Greet customers, present the menu, answer questions about dishes and drinks, and ensure an exceptional customer experience. Handle special requests and offer recommendations based on customer preferences.
  • Assist in delivering food and drinks, ensuring orders are correct and presented attractively. Serve tables, restock items, and ensure customer satisfaction throughout the meal.
  • Help prepare service areas, including setting tables, organizing the bar, and cleaning workspaces. Maintain hygiene and food safety standards.
  • Assist in controlling food and beverage stock, request replenishment as needed, monitor consumption, work with the team to minimize waste, and ensure proper storage of products.

Catering assistant

Bracken Hospitality
Dublin, Ireland
2024.11 - Current
  • Serve food and beverages, ensuring customer satisfaction at events
    such as graduations, conferences, corporate parties, and for the
    Government.
  • Manage orders and communicate efficiently between the kitchen and service staff.
  • Prepare and set up tables for customers, maintaining a clean and
    welcoming environment.

Childminder

Irish Family
Dublin, Ireland
2024.11 - 2025.03
  • Supervise children, ensuring their safety and well-being.
  • Plan and carry out educational and recreational activities.
  • Prepare healthy meals and assist with hygiene routines.
  • Maintain regular communication with parents about children's development.
  • Organize transportation and accompany children to external activities.

Cleaner

Premier Cleaning
Dublin, Ireland
2023.06 - 2024.06

Cleaning and maintenance of commercial spaces, ensuring a high
standard of cleanliness; managing cleaning schedules; organizing tasks
efficiently.

IT consultant

ICG IT
Sao Paulo, Brazil
2018.01 - 2023.02

Monitoring of projects involving process automation for the SAP system.
Indicating necessary items for the development of contracted
improvements, coordinating the tool with the client, conducting
training for key users, and creating all manuals and specifications
requested by the client.

Financial Analyst

Lactalis do Brazil
Sao Paulo, Brazil
2016.03 - 2017.09
  • Budgeting - Monitoring and budget analysis (actual vs. plan analysis,
    justification for differences, action plans for corrections).
  • Forecast - Creation of purchase orders; assessment of
    telecommunication expenses; financial support to the technology team;
    provisions; reclassification.
  • Development and maintenance of management reports for financial
    control of the area.

Financial Analyst

PepsiCo
Sao Paulo, Brazil
2012.10 - 2016.03
  • Budgeting - Monitoring and budget analysis (actual vs. plan analysis,
    justification for differences, action plans for corrections).
  • Forecast - Creation of purchase orders; assessment of
    telecommunication expenses; financial support to the technology team;
    provisions; reclassification.
  • Development and maintenance of management reports for financial
    control of the area.

Administrative Assistant

Networker
Sao Paulo, Brazil
2008.10 - 2012.10
  • Supported day-to-day operations by managing schedules, coordinating
    meetings, and organizing documents
    Interacted with clients and partners to facilitate communication and
    ensure smooth business transactions, Handled travel arrangements, expense reports, and other administrative tasks as needed.

Education

Bachelor of Business Administration -

Anhanguera
Brazil
2014.06 - 2018.06

Master of Business Administration - Project Management

Anhembi Morumbi
Brazil
2021.05 - 2023.12

Skills

SKILSS SET

  • Service prioritization; Relationship-building; Professional service; Handling difficult customers; Customer Service; Food preparation basics; Food storage area organisation

COMPUTER SKILLS

  • Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Internet SAAS (Skype, Zoom, Google, TEAMS)
  • SAP ACADEMY
  • Creative Writing UFRS

ADDITIONAL INFO

  • Manual Handling 2025

Languages

Portuguese
Native
English
Advanced

Timeline

Food and beverage assistant

Ashiling Hotel
2025.03 - Current

Catering assistant

Bracken Hospitality
2024.11 - Current

Childminder

Irish Family
2024.11 - 2025.03

Cleaner

Premier Cleaning
2023.06 - 2024.06

Master of Business Administration - Project Management

Anhembi Morumbi
2021.05 - 2023.12

IT consultant

ICG IT
2018.01 - 2023.02

Financial Analyst

Lactalis do Brazil
2016.03 - 2017.09

Bachelor of Business Administration -

Anhanguera
2014.06 - 2018.06

Financial Analyst

PepsiCo
2012.10 - 2016.03

Administrative Assistant

Networker
2008.10 - 2012.10
Mariana Moraes