Summary
Overview
Work History
Education
Skills
Websites
Certificates
Timeline
Generic

Mariana Garcia

Bettystown

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Operations Coordinator

Honest Elevator Company (HEC)
Dublin
2022.07 - Current
  • Acting as a point of contact for Field Technicians for any information associated with the work order, including the provision of materials required.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
  • Assessed client needs, provided quotations, and made recommendations for services.

Special Needs Aim support worker

Little Joey's creche & Montessori
Julianstown
2020.09 - Current
  • Conducted regular observations of children to detect potential problems related to emotional or physical development, partnering with parents and supervisors to effectively address any issues.
  • Implemented strategies to ensure children's progress and readiness for school through purposeful care, teaching, and learning.

B2B Customer Service Representative

Bulgari
Dublin
2019.07 - 2019.09
  • Managed customer and Affiliate sales and purchase orders for downstream supply chain flow, from order processing to final destination delivery
  • Ensured efficient coordination of logistics and shipping operations for the Region of competence, aligning with incoterms and pre-established KPIs.
  • Collaborated with Distribution Planning to ensure Channel Inventory awareness and reaction, focusing on stock availability and delivery process.

Network Management Control Executive

GEODIS
Dublin
2017.06 - 2019.06
  • Closely managed customer activities for E-commerce while in transit (cross trade business)
  • Serviced levels and rates negotiation with suppliers for new and existing lanes.
  • Managed key performance indicators (KPIs) and daily reports for internal management team and customers.

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International Logistics and Spare Parts Coordinator

IMEM Lifts
Santander
2007.10 - 2016.12
  • Processed and managed order for Lifts Spare Parts effectively.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • In charge of coordinating the movement of spare parts and lifts globally, maintaining strict adherence to company policies.
  • Handled coordination of stock control and warehousing activities.
  • Managed international shipping schedules and documentation, including Certificates of Origin, EUR1 forms, Letters of Credit, Packing Declarations, and International Certificates.
  • Minimized additional expenses by implementing corrective measures during accidents and delays.

Education

FETAC Level 6 in Project Management -

LOETB
Port Laoise, County Laois
12.2023

FETAC Level 5 Manual and Computersied Bookkeeping in Accounting -

DIFE
Drogheda, County Louth
04.2022

FETAC Level 5 in Early Childhood Education and Special Needs -

DIFE
Drogheda, County Louth
06.2021

Bachelor Degree in Business Administration in Organisation and Systems -

Instituto Universitario De Mercadotecnia ISUM
Caracas Venezuela
2003-07

Skills

  • Customer Service
  • Easily Adaptable
  • Creative Problem Solving
  • Supply Ordering
  • Customer Invoicing
  • International Sales
  • Project management
  • Microsoft Excel
  • Lifts
  • Logistics Coordination
  • SAP
  • Planning
  • MS Office proficient

Certificates

  • Customer Management (CMR) and Late Payment – Santander, Spain (2017)
  • Transport Management and Inverse Logistics Course – Santander, Spain (2011)
  • Letters of Credit Course – Santander, Spain (2011)
  • Incoterms (International Commerce Laws) Course – Santander, Spain (2010)
  • International Transaction Management Course – Santander, Spain (2009)
  • Sage Accounts Course – Hastings, UK (2006)
  • IE Driving License

Timeline

Operations Coordinator

Honest Elevator Company (HEC)
2022.07 - Current

Special Needs Aim support worker

Little Joey's creche & Montessori
2020.09 - Current

B2B Customer Service Representative

Bulgari
2019.07 - 2019.09

Network Management Control Executive

GEODIS
2017.06 - 2019.06

International Logistics and Spare Parts Coordinator

IMEM Lifts
2007.10 - 2016.12

FETAC Level 6 in Project Management -

LOETB

FETAC Level 5 Manual and Computersied Bookkeeping in Accounting -

DIFE

FETAC Level 5 in Early Childhood Education and Special Needs -

DIFE

Bachelor Degree in Business Administration in Organisation and Systems -

Instituto Universitario De Mercadotecnia ISUM
Mariana Garcia