Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Timeline
Generic

Mariana Clopotaru

Dublin

Summary

  • Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
  • Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
  • Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills.
  • Hard-working Supervisor with exceptional experience leading teams. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects.
  • Skilled in teaching new concepts and best practice strategies. Highly effective and knowledgeable in process improvement and inventory control.
  • Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
  • Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to perform daily tasks.

Overview

9
9
years of professional experience

Work history

SUPERVISOR

EUROSPAR
BARROW
02.2020 - Current
  • Achieved order processing of products.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Managed daily planning of workplace tasks, clearly communicating tasks to staff.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Dealt with customer complaints and rectified product and service issues.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Maintained documents and records to comply with internal policies and external regulations.
  • Motivated team through providing hands-on practical support to all members of staff on duty.
  • Kept records of damaged and out-of-date products for safe disposal.

ADDMINISTRATION OFFICER

DRYLINING
OAKVIEW, Dublin
11.2019 - 12.2020
  • Maintained integrity of crime scenes by guarding area and detaining suspects until arrival of police officer.
  • Kept detailed records of department spending and project progress.
  • Supported large public gatherings by stewarding and patrolling public areas.
  • Filled out daily citation logs and submitted to supervisors at end of shift.

BACK OFFICE SUPPORT

Electronic Suport Division
Bucharest, Bucharest
11.2016 - 10.2019
  • Built informed, flexible workforce to meet and respond to changing service needs and challenges.
  • Liaised with internal and external stakeholders to research and resolve trade, position, cash and settlement breaks.
  • Handled daily swap clearing reconciliations and payments with approved partners.
  • Registered information on database to maintain accurate and updated details.
  • Photocopied, scanned and filed documents to maintain updated documents.
  • Managed maintenance and repairs of office facilities and equipment.
  • Collaborated with business team to develop strategies for clients.
  • Created presentations and printed documents for sales team.
  • Answered phones, responded to emails and directed calls to designated recipients.
  • Collated and processed research data to analyse outcome and results.
  • Purchased office supplies to maintain stock and inventory.
  • Processed company receipts, invoices and provided reimbursements.
  • Assisted in drafting expenditure reports to submit to manager.
  • Checked calendars for availability and scheduled staff meetings for department.

Bank Cashier

PIRAEUS BANK
BUCHAREST, BUCHAREST
08.2016 - 11.2016
  • Improved customer satisfaction levels by maintaining in-depth knowledge of bank products and services..
  • Guaranteed transparent transactions, enforcing compliance with established policies.
  • Enabled smooth processing of financial transactions, working collaboratively with customers and bank departments.
  • Prevented fraud by verifying customer identities and validating transaction details.
  • Guaranteed transparent transactions by ensuring compliance with established banking policies.
  • Counted and packaged currency and coins.
  • Organised and stocked teller areas to maintain readiness for daily customer flows.
  • Explained bank services, financial products and applicable fees to customers.
  • Processed account deposits, withdrawals and updates to meet customer needs.
  • Placed orders for customer checks and verified starting numbers.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Maintained discretion and security in handling sensitive personal and financial data.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Reconciled cash drawers and daily transaction records to support accuracy.
  • Opened new accounts and explained featured benefits and monthly fees.
  • Identified and resolved financial discrepancies and escalated critical errors to management.

ECONOMIC MARKET ANALYSIS

SC LONGIN TRADE SRL
Bucharest, Bucharest
10.2014 - 07.2016
  • Tested economic theories and helped to devise solutions to economic problems.
  • Performed in-depth research and analysis of economic-related issues and recommended appropriate actions.
  • Conducted feasibility studies to assess potential outcome of proposed investment and business strategies.
  • Offered comprehensive recommendations, policies and plans for data-driven corporate strategies and investment.
  • Provided cost benefit analysis reports to back-up insights of feasibility studies.
  • Performed research to determine well-informed pricing and sales strategies for optimal sales performance.
  • Generated forecasts for income and expenditure, interest rates and exchange rates.

Education

PRIMARY ACCOUNTING COURSE CERTIFICATE -

ABSOLUTE SCHOOL
Bucharest, Romania

PUBLIC SECTOR MANAGEMENT - Studies

University of Bucharest, SNSPA
Bucharest, Romania

Bachelor of Administrative Sciences -

University of Bucharest, SNSPA

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Danubiana , Technical College

HR COURSE CERTIFICATE - undefined

ABSOLUTE SCHOOL BUCHAREST
2018

Skills

  • Social skills and competences
  • Cognitive and communication skills, positive attitude, professionalism,understading, team worker, adaptability to stressful conditions, managerial competences, auto self improvement
  • Computer skills and competences Microsoft Office Suite, Internet Browsing,
  • Additional information Participating in experience exchange with multiple social foundations and a vast experience in working with children
  • Computer skills and competences :
  • Microsoft Office Suit, Internet Browsing, Administration and accountant skills,
  • Additional informations: FIRST AID TRAINING (ROMANIA DUBLIN)
  • Issue resolution
  • Inventory oversight
  • Motivational communication
  • Data collection and analysis
  • Employee management
  • Customer service
  • Processes and procedures
  • Customer rapport
  • Office 365 proficient
  • Team supervision
  • Business analysis

Additional Information

  • INVOLVEMENT AND ORGANISATION OF SOCIAL AND CHARITIES EVENTS WEEKLY SALES MANAGEMENT AND CASH HANDLING

Languages

Romanian
Native
English
Intermediate

Timeline

SUPERVISOR

EUROSPAR
02.2020 - Current

ADDMINISTRATION OFFICER

DRYLINING
11.2019 - 12.2020

BACK OFFICE SUPPORT

Electronic Suport Division
11.2016 - 10.2019

Bank Cashier

PIRAEUS BANK
08.2016 - 11.2016

ECONOMIC MARKET ANALYSIS

SC LONGIN TRADE SRL
10.2014 - 07.2016

PRIMARY ACCOUNTING COURSE CERTIFICATE -

ABSOLUTE SCHOOL

PUBLIC SECTOR MANAGEMENT - Studies

University of Bucharest, SNSPA

Bachelor of Administrative Sciences -

University of Bucharest, SNSPA

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Danubiana , Technical College

HR COURSE CERTIFICATE - undefined

ABSOLUTE SCHOOL BUCHAREST

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Mariana Clopotaru